Try our new research platform with insights from 80,000+ expert users

Huntress Managed EDR vs WatchGuard Firebox comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Users find Fortinet FortiGate cost-effective, enhancing security and productivity while reducing operational costs and manpower needs.
Sentiment score
7.4
Organizations experience up to 200% ROI from Huntress Managed EDR, reducing costs and enhancing security and operational efficiency.
Sentiment score
7.4
WatchGuard Firebox enhances efficiency and security, offering cost savings and improved network control, boosting return on investment.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate's customer support is generally positive but varies in responsiveness and expertise, influenced by region and support tier.
Sentiment score
7.6
Huntress Managed EDR's support team is responsive, knowledgeable, and effective, often exceeding expectations with proactive and friendly service.
Sentiment score
7.2
WatchGuard Firebox support is praised for quick, knowledgeable service, though some delays occur in different time zones.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
The technical support is good.
 

Scalability Issues

Sentiment score
6.9
Fortinet FortiGate effectively supports scalable deployments, offering adaptability despite potential hardware limits and integration and licensing concerns.
Sentiment score
8.3
Huntress Managed EDR is scalable, easy to deploy, and effective for businesses of all sizes with predictable costs.
Sentiment score
8.1
WatchGuard Firebox is scalable for various needs, with upgrading options, though choices affect its scalability and performance.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
If we're going for more concurrent users, we need to change the entire box.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
 

Stability Issues

Sentiment score
7.4
FortiGate is praised for stability and performance, with minor challenges managed by updates, proper sizing, and support.
Sentiment score
8.2
Huntress Managed EDR is praised for stability, reliability, efficient performance, and low system impact, with minor compatibility issues.
Sentiment score
8.6
WatchGuard Firebox is highly stable and reliable, with few issues, frequent updates, and high user satisfaction ratings.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
 

Room For Improvement

Fortinet FortiGate struggles with integration, user complexity, support inefficiencies, high costs, and feature performance, needing improved documentation and security.
Huntress Managed EDR needs reporting and integration improvements, including better dashboards, API access, and enhanced user interface features.
WatchGuard Firebox needs a modern interface, better integration, enhanced features, and competitive pricing to improve user experience and marketability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
 

Setup Cost

Fortinet FortiGate offers competitive, cost-effective pricing, appealing to small-medium businesses with flexible licensing and valued security solutions.
Huntress Managed EDR is valued for cost-effectiveness and competitive pricing, especially with feature enhancements, appealing to businesses.
WatchGuard Firebox offers cost-effective pricing, especially for multi-year plans, with discounts and value for budget-conscious enterprises.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
It's expensive us here.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
 

Valuable Features

Fortinet FortiGate is user-friendly, cost-effective, and offers high-performance comprehensive security with advanced threat protection features.
Huntress Managed EDR offers 24/7 threat hunting, easy deployment, and replaces antivirus with comprehensive security for SMBs.
WatchGuard Firebox offers user-friendly setup, robust security, excellent tech support, and scalable performance with comprehensive management features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Basically, we have received a good return on investment.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
411
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
125
Ranking in other categories
Data Loss Prevention (DLP) (11th), Firewalls (14th), Intrusion Detection and Prevention Software (IDPS) (8th), Anti-Malware Tools (12th), Endpoint Detection and Response (EDR) (20th), Application Control (7th), Unified Threat Management (UTM) (2nd)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Rajesh  Makwana - PeerSpot reviewer
Efficient bandwidth management and secure network access with a strong firewall
The primary use case of the Firebox mainly revolves around bandwidth management, unnecessary web blocking, application control, and protection against brute force attacks. It is also implemented for load balancing, SD-WAN, and branch-to-branch connectivity from one location to another. We also use…
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
14%
Comms Service Provider
11%
Retailer
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure t...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Huntress Managed EDR vs. WatchGuard Firebox and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.