Huawei Wireless vs Mist AI and Cloud comparison

"At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."

"When opening the radio, we manage the frequency to handle overlapping effectively."

"I think it's a good technology. I like that it transparently connects with LDAP. The technology has a lot of capacity for WiFi six. It provides notifications, and there are many ways to connect with fiber. There is an electrical tool, and you can put an SFP transceiver. There are also many ways to implement antennas."

"That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."

"It is a stable solution...It is a scalable solution."

"The solution is very user-friendly and easy to use."

"The most valuable feature of the solution is its simplicity."

"Installation is easy."

"If you compare wired versus wireless, it's convenient. You don't need to have one place for connectivity. You can move around and it's easier. Sometimes it's a hassle to work with wires, which is why wireless is so convenient."

"Mist AI and Cloud is the best solution I have seen in the industry, especially from the artificial intelligence perspective, as it helps businesses."

"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."

"This solution helps customers save time and fix problems proactively."

"Has an extremely good feature set."

"Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor."

"AI is the most valuable feature."

"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."

"As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues. We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product."

"The stability could be improved."

"While technically proficient, enhancing communication skills would greatly benefit the customer experience."

"Cloud integration needs to be improved."

"I'd like to see some after-sales support. It's a little bit below the expectations we had."

"Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks."

"The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."

"The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively."

"Mist AI and Cloud should be marketed more and focus on making partners in the industry."

"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."

"The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully understand the available features."

"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."

"The solution has various licensing policies. It will be easy to use if it is an open single license."

"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."

"The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement."

"Its price is reasonable."

"Right now, my company made a one-time purchase of Huawei Wireless. It depends, but in most of the projects where customers buy hardware with some software, it's a one-time purchase. Customers pay a yearly fee for other projects for support and additional software features, such as email protection firmware updates for cybersecurity. You'll also receive information about the latest attacks and get more protection if you pay an additional fee apart from the standard license fee. You'll also get an additional warranty for Huawei Wireless, a yearly contract."

"Huawei Wireless is one of the cheapest options in the marketplace."

"The platform is less costly than one of its competitors. I rate the pricing a three out of ten."

"The price is good for the solution and there is a license required."

"I pay monthly for the solution."

"Huawei Wireless is an expensive product. I'm rating it as one out of ten, price-wise."

"The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."

"The price of this product is approximately the same as competing products in the market."

"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."

"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."

"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."

"The price is not cheap, but it's a reliable solution and very easy for management."

"The solution is expensive in Brazil."

"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."