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Huawei NGFW vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers strong security, cost efficiency, and easy integration, saving organizations up to 30% on data costs.
Sentiment score
8.3
Deploying Huawei NGFW improved network security, efficiency, and resource control, while reducing costs and enhancing threat detection and response times.
Sentiment score
7.0
Untangle NG Firewall improves visibility, reduces management time, and enhances ROI through strategic, scalable security solutions for businesses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally effective, but some users report delays and issues with complex problem resolution and communication.
Sentiment score
7.6
Huawei NGFW customer service is praised for speed but criticized for language barriers and inconsistent service levels.
Sentiment score
5.5
Untangle NG Firewall's customer service is effective yet mixed, with some users citing challenges like time zones and limited resources.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
They're able to remotely manage the devices if necessary for support.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate efficiently scales for SMEs, though hardware upgrades can be challenging, with virtual deployments offering flexibility.
Sentiment score
7.6
Huawei NGFW is scalable and flexible, though users face extra costs and hardware limitations in expanding capabilities.
Sentiment score
6.1
Untangle NG Firewall is praised for ease of scalability, adaptability, and flexible licensing, despite occasional capacity concerns.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Since it can be put on any box, the scalability is fantastic.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its dependable stability, minimal downtime, and robust performance, especially with regular firmware updates.
Sentiment score
7.5
Huawei NGFW is generally stable but has occasional issues, with most users rating it seven to nine out of ten.
Sentiment score
8.2
Untangle NG Firewall is highly stable, efficiently supports high user volumes, and is praised for reliable updates and minimal crashes.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
I haven't had to mess with it too much; it's pretty stable.
 

Room For Improvement

Users seek improvements in FortiGate's performance, web interface, reporting, documentation, licensing, and training resources.
Huawei NGFW needs improvements in configurability, performance, support, and features, addressing session handling, upgrades, and usability issues.
Untangle NG Firewall needs enhancements in support, management, hardware, with requests for better options, features, and pricing adjustments.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The user interface, training, and general product innovation need improvement.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
 

Setup Cost

Fortinet FortiGate offers robust features at a competitive price but can be costly, especially with licenses; long-term pricing negotiation advised.
Huawei NGFW offers competitive pricing with potential discounts, though setup costs are high and separate support contracts are required.
Untangle NG Firewall is cost-effective with flexible licensing, but costs increase with additional features and users.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
 

Valuable Features

Fortinet FortiGate provides robust security, seamless integration, user-friendly interface, and cost-effective advanced threat management for diverse network environments.
Huawei NGFW is lauded for its user-friendly interface, seamless integration, high performance, scalability, and effective security features.
Untangle NG Firewall provides robust features like endpoint management and VPN, valued for ease of use, reliability, and affordability.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Ranking in Unified Threat Management (UTM)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd)
Huawei NGFW
Ranking in Firewalls
26th
Ranking in Unified Threat Management (UTM)
9th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
29th
Ranking in Unified Threat Management (UTM)
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.4%, up from 19.1% compared to the previous year. The mindshare of Huawei NGFW is 1.0%, up from 0.6% compared to the previous year. The mindshare of Untangle NG Firewall is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.4%
Huawei NGFW1.0%
Untangle NG Firewall1.0%
Other77.6%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Fernando Solanes - PeerSpot reviewer
A simple firewall solution that can detect intrusions but updated firewalls doesn't have the features of older ones
One issue we've encountered with Huawei NGFW is that after using a firewall for two or three years, we need to replace it. The new firewalls often have more features and better memory or throughput. However, sometimes, they lack some features that the old ones had. Huawei NGFW sells new products quickly without fully developing them. So, when the new firewalls come out, they may not have all the features the old ones had. We can't tell our customers this. The problem is that the end-of-life for the old products is often very near, or it's already here, and we don't have the fully-featured new product to replace it.
Gary-Downey - PeerSpot reviewer
Has provided built-in VPN tools and reporting features that streamline remote access and monitoring tasks
We do an outside-sourced threat prevention regarding the Threat Prevention features. I haven't run into areas that could be improved or cons versus pros for Untangle NG Firewall. I haven't done anything too advanced when it comes to the filtering, so I'm not sure what can be improved or added. I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules. These areas could be improved to make it a nine out of 10 or a 10 out of 10 for overall rating.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
9%
University
7%
Comms Service Provider
15%
Computer Software Company
12%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise1
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Huawei NGFW?
The solution's implementation is pretty easy.
What is your experience regarding pricing and costs for Huawei NGFW?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What needs improvement with Huawei NGFW?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously updat...
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What needs improvement with Untangle NG Firewall?
The user interface, training, and general product innovation need improvement. Enhancements could also be made to the...
 

Also Known As

No data available
Huawei USG Firewalls, USG9500 Series, USG6600 Series, USG6300 Series
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
KMITL, Peking University
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Huawei NGFW vs. Untangle NG Firewall and other solutions. Updated: September 2025.
871,469 professionals have used our research since 2012.