We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was good. We didn't have any problems with it."
"Qualys VM's best features are vulnerability management and customizable scoring."
"The reporting functionality is great."
"The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities."
"Tech support is helpful."
"Performs automated, regular scans in the network."
"There are fewer false positives when using this solution."
"The most valuable feature is that this solution is very lightweight."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"The most valuable feature of ServiceNow Discovery is its performance."
"Stability-wise, I feel it is a good product."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."
"The product provides great scalability features."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"Certain integration factors between different options could be improved."
"Improve the API speed."
"Qualys does have an on-prem solution, but it is very expensive."
"Qualys VM could improve by having more skilled support personnel."
"Reports were lacking somewhat on the customization side."
"Improve the user interface."
"One of the biggest issues from the clients' perspective is that all Qualys computing is on the cloud."
"Some of the older features could be polished instead of focusing on releasing new features."
"It creates quite a bit of duplication, so that needs to be fixed."
"ServiceNow Discovery could improve the interface. The navigation bar could improve. It would be helpful to have a landing page to go to find all the elements in one place."
"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."
"Whenever you try to discover something with the solution, you get errors that are not descriptive enough."
"Technical support has not been helpful when we have come across problems."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"It is one of the most costly applications in terms of subscription costs."
Qualys VMDR is ranked 4th in IT Asset Management with 76 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 36 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.
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