Senior Systems Administrator at a manufacturing company with 11-50 employees
Real User
Top 5
Jun 20, 2025
There could be improvements in the licensing model of HPE Integrated Lights Out (iLO), which is perceived as expensive, requiring service contracts to access firmware updates. This pricing model is seen as a disadvantage compared to competitors such as Dell, Cisco, Microsoft, and Lenovo. Overall, HPE iLO is strong software, but pricing and license restrictions could be areas for improvement.
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers. The only room for improvement I see is synchronization with the current hardware and socket because sometimes hardware fails, but the information is delayed on iLO. There are points of view where iLO logs and some logs are missing from the system, which prevents our engineers from finding the correct solution. We need to inform HP to improve their hardware part for better synchronization to ensure all the necessary information fills up properly in the logs.
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There could be improvements in the licensing model of HPE Integrated Lights Out (iLO), which is perceived as expensive, requiring service contracts to access firmware updates. This pricing model is seen as a disadvantage compared to competitors such as Dell, Cisco, Microsoft, and Lenovo. Overall, HPE iLO is strong software, but pricing and license restrictions could be areas for improvement.
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers. The only room for improvement I see is synchronization with the current hardware and socket because sometimes hardware fails, but the information is delayed on iLO. There are points of view where iLO logs and some logs are missing from the system, which prevents our engineers from finding the correct solution. We need to inform HP to improve their hardware part for better synchronization to ensure all the necessary information fills up properly in the logs.