Honeycomb Enterprise vs ITRS Geneos comparison

Honeycomb.io and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Honeycomb.io is ranked #26 with an average rating of 8.0, while ITRS is ranked #34 with an average rating of 5.0. Honeycomb.io holds a 1.4% mindshare in APM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of Honeycomb.io users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Honeycomb Enterprise

Read 3 Honeycomb Enterprise reviews

2,551 Views
2,296 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
2,653 Comparison Views

96% willing to recommend

Honeycomb Enterprise

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

ITRS Geneos and Honeycomb Enterprise compete in the observability and monitoring space. Honeycomb Enterprise is favored for its advanced features and functionality, while ITRS Geneos is appreciated for pricing and support.

Features: ITRS Geneos is known for its real-time monitoring, customizable alerts, and insights in operational environments. Honeycomb Enterprise offers powerful distributed trace analysis, robust search capability, and deep insight generation for microservices applications.

Ease of Deployment and Customer Service: Honeycomb Enterprise provides cloud-based deployment with quick integration and proactive support. ITRS Geneos may require complex on-premise setup but offers detailed consultancy for deployment aligning with customer needs.

Pricing and ROI: ITRS Geneos has a competitive pricing structure with clear long-term ROI, suitable for cost-constrained environments. Honeycomb Enterprise has higher initial costs but offers significant ROI through advanced analytics capabilities, making it a good long-term investment for businesses where insights are crucial.

To learn more, read our detailed Honeycomb Enterprise vs. ITRS Geneos Report (Updated: September 2025).

Buyer's Guide

Honeycomb Enterprise vs. ITRS Geneos

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Honeycomb Enterprise

Ranking in Application Performance Monitoring (APM) and Observability

26th

Average Rating

8.0

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

AI Code Assistants (11th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (67th), IT Infrastructure Monitoring (46th)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Honeycomb Enterprise is 1.4%, down from 1.5% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Honeycomb Enterprise	1.4%
ITRS Geneos	1.1%
Other	97.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

meetharoon

CEO at a computer software company with 10,001+ employees

Its pattern-matching and code transformation capabilities can be adapted for mass identification and remediation of vulnerable libraries

I asked very specific questions to Mr. Pell about consideration of code security scenarios in pattern design and rules, specifically that tuned with OWASP Top 10. I believe addition of code security focus can be a value-add, though the way Grit architecture is designed and how it works, it is and may not become an alternative choice of code security solutions. Rather, it must be treated as a powerful supplementary tool that augments the existing code security solutions (such as Snyk or Checkmarx) in a DevSecOps or Secure DevOps environment. Anyone interested in learning more on this front or have queries, can get in touch with me for a consulting.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

"The approach offers significant benefits in terms of efficiency, consistency, and proactive security management, particularly valuable for organizations with large, distributed development teams."

"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"Tons of default modules which are available out of the box"

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

More ITRS Geneos pros

Cons

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

"The way Grit architecture is designed and how it works, it is and may not become an alternative choice of code security solutions."

"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"The ITA, the post-incident analytics, could be improved."

"Mobile phone integration is probably not as rich as it could be."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

Pricing and Cost Advice

Information not available

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing seems reasonable. We're happy enough with it."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"I can say it's not that cheap because the licensing is a little bit costly"

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Comms Service Provider

Manufacturing Company

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What needs improvement with Honeycomb.io?

See all answers

What is your primary use case for Honeycomb.io?

Although Grit is a tool code code migration and management of technical debt for large chunks of work, we reviewed Grit from the use case of assisting in faster remediation of vulnerable libraries....

See all answers

What advice do you have for others considering Honeycomb.io?

We set up Honeycomb.io on all the services so that we can have all the set traces of the communication between all the services inside the company. This helps us understand where it could be failin...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

Download Honeycomb Enterprise product report

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Also Known As

Grit

Geneos

Overview

Honeycomb Enterprise is designed to optimize performance visibility, offering a robust platform for distributed system observability. It provides insights for complex data and aids in faster issue resolution, making it a valuable tool for IT professionals.

This tool is tailored for real-time data tracking and improving system performance efficiency. Enterprises benefit from its capacity to handle large-scale data, ensuring seamless operations and continuity. Honeycomb Enterprise helps teams to tackle data challenges head-on by delivering comprehensive analytics that enhance infrastructure reliability and performance metrics.

What Features Make Honeycomb Enterprise Stand Out?

High-Resolution Visibility: Enables detailed system monitoring to identify issues quickly.
Trace Analysis: Offers powerful tracing of distributed systems for in-depth insights.
Data Scalability: Manages extensive data sets effortlessly for better decision-making.
Real-Time Alerts: Provides instant alerts to preempt potential disruptions.
Collaboration Tools: Facilitates teamwork with integrated tools enhancing productivity.

What Benefits and ROI Can Users Expect?

Reduced Downtime: Faster detection and resolution of issues minimizes operational interruptions.
Cost Efficiency: Optimizes resources leading to lower operational costs.
Improved Decision Making: Enhanced data analytics lead to smarter business strategies.
Enhanced Productivity: Streamlined processes improve team efficiency and output quality.

In industries like finance, e-commerce, and technology, Honeycomb Enterprise implementations demonstrate its utility in managing complex data flows and optimizing system reliability. Businesses in these sectors leverage its capabilities to maintain high service standards and operational efficiency.

Honeycomb.io

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Clover Health, Eaze, Intercom, Fender

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Honeycomb Enterprise vs. ITRS Geneos

September 2025

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