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HighRadius Accounts Payable vs Vic.ai comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
HighRadius Accounts Payable
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
Accounts Payable Automation Software (1st)
Vic.ai
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Accounts Payable Automation Software (8th)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
HT
Assistant Manager at a tech vendor with 10,001+ employees
Automation has transformed payables and receivables but still requires manual handling of exceptions
A specific example of a test case that failed during UAT for HighRadius Accounts Payable relates to the cash applications process when receiving payments from customers. We have two types of customer or vendor payments: miscellaneous payments and customer or vendor direct payments. Direct payments need to be applied to customer or vendor invoices, and those cases passed as expected. However, miscellaneous payments need to be posted to the journal entry rather than customer or vendor invoices. HighRadius Accounts Payable lacks the capability to handle these cases, so manual intervention is needed for them. HighRadius Accounts Payable can be improved in cases where once payments are loaded into the system, users can easily filter exceptions where the system is unable to perform the work. Users can then focus on those cases, perform cross-checks and double-checks, and verify that the payments are applied correctly. This method would improve accounts payable processes. An improvement is needed when we receive payments that need to be tagged to multiple vendors or multiple customers. We can add multiple vendors or customers in one instance, but if we receive the same scenario in the future, we must add multiple vendors and customers into HighRadius again. This process needs improvement from HighRadius.
reviewer2920479 - PeerSpot reviewer
Senior Accountant at a hospitality company with 10,001+ employees
Automated invoice processing has improved accuracy and provides real-time visibility
The best features that Vic.ai offers are real-time capabilities. I find the integration with the accounting system to be the most valuable specific feature in Vic.ai. The integration with my accounting system helps me in my daily work as it provides real-time sync between the accounting system and Vic.ai, so I can understand the invoices immediately. Regarding Vic.ai's AI capabilities, I believe its governance and security are very secure. I find Vic.ai's output to be very accurate regarding accuracy and reliability.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Manufacturing Company
40%
Transportation Company
21%
Outsourcing Company
11%
Government
4%
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with HighRadius Accounts Payable?
A useful goal for touchless AP automation is to process invoices that meet defined controls automatically while givin...
What is your primary use case for HighRadius Accounts Payable?
In my role, I primarily use HighRadius Accounts Payable for collections, collection follow-ups, and reminding the int...
What advice do you have for others considering HighRadius Accounts Payable?
If others want to manage their business effectively and efficiently, this cost-effective tool will help them optimize...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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