No more typing reviews! Try our Samantha, our new voice AI agent.

Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (5th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

As of May 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.2%, up from 3.0% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.6%
Heroku3.2%
Other93.2%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable."
"The platform is very Node.js-friendly, which is something that is important to us."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"They solve most of our problems and we don't experience many issues with them."
"The solution's most valuable feature is the auto maintenance of databases."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"The customization is good, you can set it up and do whatever you wanted with it."
"This solution gives us a great platform to import and save customer data from various sources, and then manage them using outreach and various plugins to keep activity up."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The solution has plenty of features that are useful."
"Salesforce Platform is effective as it provides frameworks and pre-built components."
"When compared to Siebel, the Salesforce Platform is easier to use."
"The solution provides a preferred method of backing up data."
"Salesforce as a platform gives a lot of freedom to have a customized view."
 

Cons

"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Heroku had an authentication problem a few months ago, but they solved it."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"I think this solution would be improved if free demos were available indefinitely."
"Slow restart on servers"
"The pricing could be improved because scaling the database becomes costly."
"I have an issue with the session server in terms of how it can scale, and where I can put my sessions."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"When it switched to lightning, it threw me for a loop."
"Salesforce at that point doesn't make a whole lot of sense for many Microsoft users."
"I would like to have integration with Google."
"An expensive solution requiring a lot of configuration."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
 

Pricing and Cost Advice

"The tool is free."
"I rate the tool's pricing a three out of ten."
"Its price is very good."
"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"In general, the price is an area where there is always room for improvement."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"Pricing and license differ and depend on how much license you are purchasing from them."
"The solution is a bit expensive."
"It is expensive."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
report
Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
University
8%
Comms Service Provider
7%
Financial Services Firm
12%
Government
8%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
ADP
Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.