We performed a comparison between Heroku and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The platform is very Node.js-friendly, which is something that is important to us."
"I like the tool's scalability, CLI, and dashboards."
"The reporting tools are very solid."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The scalability of the Salesforce Platform is good."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"A very flexible solution."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku had an authentication problem a few months ago, but they solved it."
"Their support is good, but they can improve their response time."
"They could flesh out some of their analytics a little more."
"The tool's configuration is complex."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"Integration needs improvement."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"I don't have any notes for improvement. It serves us well."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
Heroku is ranked 13th in PaaS Clouds with 27 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Heroku is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Heroku writes "Useful for mobile and web applications, and helps with rapid development cycle ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Heroku is most compared with Microsoft Azure, Google Cloud, Google App Engine, OpenShift and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Heroku vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
