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Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
15th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of May 2025, in the PaaS Clouds category, the mindshare of Heroku is 3.0%, up from 2.1% compared to the previous year. The mindshare of Salesforce Platform is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"The platform is very Node.js-friendly, which is something that is important to us."
"I like the tool's scalability, CLI, and dashboards."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The solution's most valuable feature is the auto maintenance of databases."
"The solution can scale."
"It has definitely improved how we function."
"The scalability of the Salesforce Platform is good."
"I love the report building that is available."
"Features they are integrating to the other services."
"The product is pretty responsive."
"Checking out or extracting a report is just a click away."
"The solution scales extremely well."
 

Cons

"Heroku had an authentication problem a few months ago, but they solved it."
"They could flesh out some of their analytics a little more."
"I think this solution would be improved if free demos were available indefinitely."
"The tool's configuration is complex."
"The pricing could be improved because scaling the database becomes costly."
"Heroku should increase its slug size limits."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"I think the interface should be enhanced and more user-friendly."
"This platform is indeed on the expensive side."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Sometimes it would be a little bit slow, however, it's manageable."
"I think the search needs to be improved so as to allow for a broader keyword search."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Technical support could be a bit faster."
 

Pricing and Cost Advice

"The tool is free."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"I rate the tool's pricing a three out of ten."
"Its price is very good."
"The price of Heroku could be less expensive."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"The price varies depending on the cloud."
"In general, the price is an area where there is always room for improvement."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."
"It is an expensive program."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Educational Organization
9%
University
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.