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Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
Mobile Development Platforms (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (6th), No-Code Development Platforms (1st), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

As of March 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.5%, up from 2.7% compared to the previous year. The mindshare of Salesforce Platform is 3.3%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.3%
Heroku3.5%
Other93.2%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Thanks to Heroku, we don't need to do as much direct management in AWS."
"The solution's most valuable feature is the auto maintenance of databases."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"It's very flexible and offers tremendous features for customers."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"The low-code approach to Salesforce Platform is highly valuable."
"Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage."
"There are no major performance issues in the solution."
"A fully integrated solution that provides a seamless experience."
"The reporting tools are very solid."
"Scalability to configure and integrate."
 

Cons

"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"I think this solution would be improved if free demos were available indefinitely."
"They could flesh out some of their analytics a little more."
"Heroku should increase its slug size limits."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"The pricing could be improved because scaling the database becomes costly."
"Their support is good, but they can improve their response time."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"I do not like the number of clicks required to get information. The UI is not very intuitive or innovative."
"There is a considerable effort required to load the data, involving processes like XML connections."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"The initial setup is rather complex."
"One area that could use improvement is the approval mechanism in the authenticator, which is unstable."
"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."
 

Pricing and Cost Advice

"The price of Heroku could be less expensive."
"Its price is very good."
"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The tool is free."
"Salesforce is cheap."
"The solution is a bit expensive."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"In general, the price is an area where there is always room for improvement."
"I have heard that it is fairly priced. It offers ROI."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"It is expensive."
"rice-wise, the solution is reasonable for what we're getting."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
University
9%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: March 2026.
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