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Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
Mobile Development Platforms (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (6th), No-Code Development Platforms (1st), Business Orchestration and Automation Technologies (14th)
 

Mindshare comparison

As of March 2026, in the PaaS Clouds category, the mindshare of Heroku is 3.5%, up from 2.7% compared to the previous year. The mindshare of Salesforce Platform is 3.3%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.3%
Heroku3.5%
Other93.2%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Lots of integrations"
"The solution's most valuable feature is the auto maintenance of databases."
"The platform is very Node.js-friendly, which is something that is important to us."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"Easy, fast, fun, and extendable."
"Deploying with git, npm install git hook ... basically, they got it right for nodejs servers hosting."
"It was pretty easy to deploy."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"It works beautifully. I haven't had any errors."
"The reporting capabilities are pretty user-friendly."
"The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly."
"Its stability, performance, and usability are most valuable."
"Features they are integrating to the other services."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
 

Cons

"I think this solution would be improved if free demos were available indefinitely."
"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"Heroku should increase its slug size limits."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"The tool's configuration is complex."
"It's pricing is a little high and could be lowered."
"Heroku had an authentication problem a few months ago, but they solved it."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"The solution is a bit expensive."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users."
"One area that could use improvement is the approval mechanism in the authenticator, which is unstable."
"The initial setup process was a complex thing to do because four different organizations were working together."
"The reporting functionality is not very intuitive."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
 

Pricing and Cost Advice

"The tool is free."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"It is expensive."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"The solution is fairly priced."
"The price varies depending on the cloud."
"It is very expensive. Its licensing is on a monthly basis."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"Pricing and license differ and depend on how much license you are purchasing from them."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
University
9%
Educational Organization
8%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
What advice do you have for others considering Heroku?
The integration capabilities are great because of the quick integration and the management features. We don't need a lot of expertise and all external DevOps people. Heroku is the easiest platform ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: March 2026.
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