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Heroku vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
17th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
Mobile Development Platforms (5th), Rapid Application Development Software (11th), Low-Code Development Platforms (9th), No-Code Development Platforms (5th), Business Orchestration and Automation Technologies (19th)
 

Mindshare comparison

As of November 2026, in the PaaS Clouds category, the mindshare of Heroku is 2.9%, down from 3.4% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.6%
Heroku2.9%
Other93.5%
PaaS Clouds
 

Featured Reviews

Faizan Haider - PeerSpot reviewer
Senior Software Engineer at Aldaim Solutions
Used for server deployment and provides auto maintenance of databases
Heroku is deployed on the cloud. We can deploy our private and public projects over at Heroku. Most of the time, when we are starting any new project from scratch, we have to implement our MVP for that project or the core idea. We are unsure how our traffic flow will go or the actual production environment requirements. We don't want to spend the most on the server sites, so then we can use it with our go-to plan for Heroku, and all the resources are available in the basic plan with the minimum expenses. So, it helps us to deploy and make our features available online at the minimum cost. Once we know our needs, we can add the professional add-ons and shift it to another platform. Heroku supports any resource listed in the marketplace. We just have to deploy our AI solutions, and Heroku can also support AI projects. I would recommend the solution to other users. I advise users not to purchase extra add-ons but to make scalable resources so that they can use all the resources efficiently. Overall, I rate the solution a nine out of ten.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Automated weekly analytics have improved case tracking and boosted research productivity
In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"We, as a startup, can use Heroku and the plenty of possible configurations to scale from the very beginning to a medium-sized company."
"The platform is very Node.js-friendly, which is something that is important to us."
"Deploying with git, npm install git hook ... basically, they got it right for nodejs servers hosting."
"The product is stable."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"One of the best things about Heroku is that it is very easy and straightforward to deploy an application."
"Easy, fast, fun, and extendable."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"Stability of the platform is important, as are security and flexibility."
"The reporting tools are very solid."
"The solution is stable and reliable."
"Salesforce's strongest feature is reporting especially; it's also a lot more usable than other platforms I've worked with, and it has a great user experience with the ability to filter and access information in real-time."
"I find Salesforce Platform to be stable."
 

Cons

"I think this solution would be improved if free demos were available indefinitely."
"Plugins aren't cheap (Mailchimp is $1.5/1000 emails)."
"Their support is good, but they can improve their response time."
"The pricing could be improved because scaling the database becomes costly."
"Heroku is pretty stable. We experience the occasional outages."
"I have an issue with the session server in terms of how it can scale, and where I can put my sessions."
"I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution."
"But I recently got my account suspended because someone abused one of my apps."
"The cost of data storage is an issue once the company grows."
"The solution's UI is horrible."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Customer Service: A three out of 10. Technical Support: A two out of 10."
"Sometimes it would be a little bit slow, however, it's manageable."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"It could be maybe a bit more user-intuitive."
"It is very expensive. Its licensing is on a monthly basis."
 

Pricing and Cost Advice

"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The price of Heroku could be less expensive."
"Its price is very good."
"The tool is free."
"In general, the price is an area where there is always room for improvement."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"The price varies depending on the cloud."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"It is expensive. Licensing is on an annual basis."
"Salesforce does a user capacity analysis on a regular basis. For example, if you're not using certain areas, you may lose access. If you don't go in and quote and edit quotes, all of a sudden you may lose your rights to quote."
"It is expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

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I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.