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Heroku vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heroku
Ranking in PaaS Clouds
14th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of June 2025, in the PaaS Clouds category, the mindshare of Heroku is 3.2%, up from 2.0% compared to the previous year. The mindshare of Salesforce Platform is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Cristian-Molina - PeerSpot reviewer
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"The solution's most valuable feature is the auto maintenance of databases."
"It's easy to push a change and to deploy new things."
"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"I like the tool's scalability, CLI, and dashboards."
"I find Salesforce Platform to be stable."
"The most valuable features of Salesforce Platform are its analytics capabilities."
"The reporting tools are very solid."
"When compared to Siebel, the Salesforce Platform is easier to use."
"The solution scales extremely well."
"It has definitely improved how we function."
"The process and the workflows are amazing."
"It is a great platform. It's definitely an improvement from the GCP application that we were using previously."
 

Cons

"Their support is good, but they can improve their response time."
"Heroku doesn't support Docker images on the CI infrastructure."
"Heroku should increase its slug size limits."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"Heroku had an authentication problem a few months ago, but they solved it."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"The pricing could be improved because scaling the database becomes costly."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"I don't have any notes for improvement. It serves us well."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"The marketing automation needs improvement."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"They have some limitations as a cloud solution."
 

Pricing and Cost Advice

"The price of Heroku could be less expensive."
"I rate the tool's pricing a three out of ten."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"Its price is very good."
"The tool is free."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"rice-wise, the solution is reasonable for what we're getting."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"The solution is a bit expensive."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"It is expensive."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"The solution is fairly priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Educational Organization
9%
Comms Service Provider
6%
Financial Services Firm
13%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the database becomes costly. The Docker features are not great. You cannot use any ...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
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Find out what your peers are saying about Heroku vs. Salesforce Platform and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.