Salesforce Platform and Heroku compete in the business application and software deployment category. Salesforce Platform leads in enterprise customization and analytics, while Heroku provides superior agility and developer-centric deployment.
Features: Salesforce Platform offers extensive customization options, robust APIs, and the ability to integrate with various applications for complex data management and reporting. Its configuration and scalability are seamless. Heroku is designed for fast deployment and developer ease of use, excelling in application integration, especially for Node.js, with a user-centric design that simplifies development and maintenance.
Room for Improvement: Salesforce Platform is noted for high costs, complex integration processes, and the need for better user interfaces and upgrades. Heroku's challenges include pricing scalability and constraints with Docker support, facing higher costs as usage increases, highlighting the need for improved pricing models and enhanced scalability options.
Ease of Deployment and Customer Service: Salesforce Platform supports Public and Private Cloud deployment, with versatile integration but sometimes at the expense of complexity, requiring careful setup. Users report mixed experiences with technical support. Heroku, focusing on Public Cloud, offers a straightforward deployment process and generally favorable customer service feedback.
Pricing and ROI: Salesforce Platform targets large enterprises with high expenses, promising substantial ROI through efficiency and growth. Heroku offers flexible, usage-based pricing that becomes costly with increased needs, providing a cost-effective solution for smaller applications but requiring strategic financial planning as operations scale.
| Product | Market Share (%) |
|---|---|
| Salesforce Platform | 3.0% |
| Heroku | 3.4% |
| Other | 93.6% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 38 |
Established in 2007, Heroku is a cloud application platform providing a streamlined, efficient place for web app developers to create and deploy their applications. Heroku is designed to maximize developer productivity. With the entire web application development process available on the Herokucloud, creating and rolling out web apps has been made more efficient, convenient, and cost-effective than ever before.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
