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Helix ALM vs Nutanix Cloud Manager (NCM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
6.9
Nutanix Cloud Manager boosts ROI with enhanced reliability, reduced costs, rapid deployment, and increased efficiency through automated, scalable solutions.
Anything that reduces bandwidth and reduces the brain work that our teams have to do to maintain systems across all environments is time-saving and cost-saving.
Vice President at a tech vendor with 10,001+ employees
The biggest return on investment for me when using this product is the fast deployment and the rapid integration and migration without impacting our operations during the migration.
IT INFRASTRUCTURE MANAGER
Playbooks and automation definitely freed up engineer time. This allows us to focus on other projects and not have to get hands-on, reducing operational costs.
Citrix & IT Operations Manager, Cloud at a retailer with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
8.1
Nutanix Cloud Manager excels in customer support with quick, knowledgeable service despite some time zone delay issues.
There is a feature that allows you to escalate the call.
Team Lead, IT Infrastructure at a insurance company with 501-1,000 employees
The handoff with support and the knowledge of the support engineer is significantly better than experience with other vendors.
Citrix & IT Operations Manager, Cloud at a retailer with 1,001-5,000 employees
Even when a node goes down, it doesn't impact our infrastructure because it gets load-balanced between the available nodes.
Technology Lead at Thomson Reuters
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
7.5
Nutanix Cloud Manager offers seamless scalability for environments of all sizes, simplifying management, integration, and adaptability without performance issues.
Nutanix Cloud Manager (NCM) scales well.
Citrix & IT Operations Manager, Cloud at a retailer with 1,001-5,000 employees
The key aspects include mix-match hardware and hyper-converged infrastructure, combining compute, storage, and network in a single platform.
Senior Information Technology Advisor at a tech vendor with 10,001+ employees
Nutanix Cloud Manager (NCM) has not had any issues scaling with the growing needs of my company.
Director, Information Technology at a government with 201-500 employees
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
7.7
Nutanix Cloud Manager is praised for stability, high availability, quick issue resolution, and consistent performance across environments.
We've never had any downtime related to the Nutanix product itself.
Sr. Network Systems Administrator at Moda Health
I would rate the stability a nine out of ten.
Sr System Engineer at a tech services company with 11-50 employees
The stability and reliability of Nutanix Cloud Manager (NCM) have been excellent.
Director, Information Technology at a government with 201-500 employees
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Nutanix Cloud Manager needs improved integration, documentation, licensing, and advanced features for better competitiveness and user satisfaction.
It supports different hardware types without vendor lock-in, which is an advantage over Azure Stack HCI, which may only work with specific vendors such as HP or Dell.
Technology Lead at Thomson Reuters
Our primary reason for choosing Nutanix was for mission-critical applications and Kubernetes.
Consultant at a manufacturing company with 10,001+ employees
Quick resolution of disconnection issues and errors in plugins is crucial.
Sr System Engineer at a tech services company with 11-50 employees
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
Nutanix Cloud Manager offers competitive pricing with tiered licensing, providing cost-effectiveness and long-term savings over alternatives like VMware.
It's not cheap, but there are savings and return on investment when coming from a non-Nutanix shop.
Citrix & IT Operations Manager, Cloud at a retailer with 1,001-5,000 employees
In comparison, Nutanix's pricing is significantly higher than that of other setups.
Cloud Engineer at CtrlS Datacenters Ltd
While VMware costs depend on ESXi hypervisor pricing, the AHV hypervisor for Nutanix Cloud Manager (NCM) is free.
Senior Information Technology Advisor at a tech vendor with 10,001+ employees
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Nutanix Cloud Manager simplifies IT management with automation, self-service, cost governance, and user-friendly dashboards, boosting efficiency and insights.
It's easy to control resources and govern the resources, and it frees up support to focus on other things without having to help developers.
Citrix & IT Operations Manager, Cloud at a retailer with 1,001-5,000 employees
I would approximate the cost savings to be in the 20% to 25% range since we can optimize our resources and avoid the need to purchase more hardware or reuse resources in the infrastructure from one implementation.
Sr. Network Systems Administrator at Moda Health
The importance of faster outcomes for their environment is significant; for example, when I delivered the Disaster Recovery solution, we included automation for auto-configuration of VMs and resizing of VMs, which replaced many tasks that were previously done manually.
Spécialiste VMware at a computer software company with 51-200 employees
 

Categories and Ranking

Helix ALM
Ranking in Application Lifecycle Management (ALM) Suites
19th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Requirements Management (7th), Test Management Tools (14th)
Nutanix Cloud Manager (NCM)
Ranking in Application Lifecycle Management (ALM) Suites
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
110
Ranking in other categories
Cloud Management (1st), Virtualization Management Tools (2nd), Cloud Cost Management (2nd), Data Security Posture Management (DSPM) (6th)
 

Mindshare comparison

As of January 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Helix ALM is 1.5%, up from 0.4% compared to the previous year. The mindshare of Nutanix Cloud Manager (NCM) is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Nutanix Cloud Manager (NCM)0.7%
Helix ALM1.5%
Other97.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Phani Venkata Sai BKD - PeerSpot reviewer
Technology Lead at Thomson Reuters
Manages hybrid infrastructure seamlessly with flexible cluster scaling and comprehensive oversight
The most important aspect of Nutanix Cloud Manager (NCM) is that it helps us manage the infrastructure as a hyperconverged infrastructure in HCI mode. If I have different physical servers, I can map them into a cluster and manage the storage together. It provides flexibility to make use of storage in a clustered format instead of using it in an individual storage endpoint. We have the flexibility to have Nutanix-based licensing based on the core model, instead of having a specific cost on the cluster. The costing on a core model gives customers flexibility to add multiple cores to a single physical host and adjust the infrastructure accordingly, and we can scale up the cluster as needed. While other cloud providers, AWS or Azure, are mostly into cloud-based solutions, and Azure has introduced Azure Stack HCI for managing on-premises infrastructure, Nutanix Cloud Manager (NCM) provides flexibility from day one. We can manage both on-premises and Azure solutions using a single pane of glass, eliminating the need to navigate different windows or screens. It provides a comprehensive view of the infrastructure and highlights specific areas through alerts, giving us good visibility of infrastructure conditions.
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Manufacturing Company
12%
Comms Service Provider
10%
Financial Services Firm
7%
Computer Software Company
20%
Marketing Services Firm
11%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise23
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
Which set of Nutanix Cloud Manager (NCM) features do you find to be the most useful?
For me, the features related to cost savings are the best part of NCM. Of course, the whole product is worth using and when it comes to cloud management, there is a reason why it is favored by so m...
Are the setup process and further maintenance of Nutanix Cloud Manager (NCM) difficult?
When I came into my current organization, NCM was already set up. According to the team that dealt with it, the product was fairly easy to set up. Compared to other products, our IT rates are set u...
Is Nutanix Cloud Manager’s Intelligent Operations feature effective?
Yes, this is a highly effective feature and the rebranding only made things better as they introduced more improvements. You can benefit from Zero coding task automation Automated optimization Tic...
 

Also Known As

TestTrack
Nutanix Cloud Manager Intelligent Operations, Nutanix Cloud Manager Self-Service, Nutanix Cloud Management Cost Governance, Nutanix Cloud Manager Security Central, Nutanix Software Subscription
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
JetBlue, International Speedway Corporation, Volkswagen SAIC, Brighton and Hove City Council, Foresters Financial, Janus International Group, Cloud Comrade, Serco
Find out what your peers are saying about Helix ALM vs. Nutanix Cloud Manager (NCM) and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.