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HackerOne vs NinjaOne comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
17th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (1st)
HackerOne
Ranking in Vulnerability Management
44th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Application Security Tools (24th), Bug Bounty Platforms (2nd), Penetration Testing Services (1st), Attack Surface Management (ASM) (15th)
NinjaOne
Ranking in Vulnerability Management
26th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (31st), Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of October 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.0%, up from 0.1% compared to the previous year. The mindshare of HackerOne is 0.5%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Zafran Security1.0%
NinjaOne0.8%
HackerOne0.5%
Other97.7%
Vulnerability Management
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Faizan Nehal - PeerSpot reviewer
Platform supports skill development with effective vulnerability reporting
Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer. The same goes for real-life events, where the same people are invited repeatedly. There are no clear guidelines for being invited to programs and conferences, and the process for receiving invitations appears arbitrary.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran is an excellent tool."
"Apart from getting all the bug bounty opportunities, we also get the chance to practice in a safe environment, like a demo setup. These features are great for beginners who want to explore bug bounties in the future."
"It helps me to get new sales, profits, and other benefits."
"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."
"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."
"The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites."
"Good at managing updates and for remote support."
"The most important aspect of this tool is the security it provides our company."
"The installation is easy, it only took two minutes."
"The software's automation tools have solved critical deployment problems for small businesses."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"NinjaOne's best feature is its monitoring."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports."
"One issue I've experienced is traffic. Many people try to participate when an opportunity with a bounty of around 1,000-15,000 dollars comes up. In this case, the first person to report the vulnerability gets the bounty. If a second person reports the same vulnerability, they are marked as duplicated instead of receiving some recognition. The second person also invested time finding the issue, so I think this can be improved."
"Everything has become slower on HackerOne."
"Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer."
"The ability to view the conversation between the triagers and the programs will be really good."
"The network monitoring needs to be improved."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The solution could improve by optimizing the internet connection being used."
"The ticketing system in NinjaOne is not the best."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's dashboard could be easier to use."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
 

Pricing and Cost Advice

Information not available
"The tool is open-source and free for bug bounty hunters."
"The solution is free."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaRMM uses a subscription model."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Financial Services Firm
10%
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for HackerOne?
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
What needs improvement with HackerOne?
Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites whil...
What is your primary use case for HackerOne?
My use case is similar to DuckTron. The processes I use for DuckTron are exactly the same for HackerOne. Therefore, t...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

No data available
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
No data available
 

Overview

 

Sample Customers

Information Not Available
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Status Pros, Mitchell and Company
Find out what your peers are saying about HackerOne vs. NinjaOne and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.