Group-IB Digital Risk Protection vs ZeroFOX comparison

"It provides the broadest protection covering websites, marketplace, advertising, and social media, which includes Instagram, Twitter, and Facebook. They also offer mobile application monitoring and enforcement not only in the Google Play store but also in the Apple store. They can monitor and enforce the distribution of mobile applications, any kind of app website such as Android apk.com, and a lot of other custom stuff. To be able to customize and specify the platforms that need to be monitored and enforced is something that our clients find most valuable."

"ZeroFOX has no language limitations. It can detect many languages."

"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."

"I rate ZeroFOX a ten overall."

"It is in the early stage of innovation, but it has been developing constantly in a major fashion. The room for improvements for this kind of solution is basically in terms of mapping between multiple resources. For example, if a fraudster or scammer is using Instagram to track potential customers of an organization, he might also use fraudulent resources of a website, mobile application, or instant messenger as a part of an elaborate scheme. Group-IB is working on mapping such related fraud resources so that they can see the whole pattern and then track the fraudster or scammer conducting the scheme. They could also improve the Risk Scoring Engine. Whenever any resource comes up in the monitoring section, there is an engine to score whether it is a high risk, low risk, or no risk, or whether it is legal for the customer. This part could be improved because different channels require different mechanisms for scoring the risk. On the website, it can score a risk easily, but for social media and instant messenger, some things need to be adjusted. It is not similar to monitoring a website."

"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."

"ZeroFOX is not configured to grab the information automatically, including the news."

"Social media takedowns are a major issue. The takedowns should not take more than two to three hours."

"At the moment, its pricing is very reasonable for the whole work that Group-IB is doing for the banks. We can easily calculate the return on investment based on that pricing because the number of resources that need to be taken down would reach up to thousands within months. Its pricing is very reasonable for this kind of work. There is no hidden fee. It is subscription-based. There are different packages that are based on a limited or unlimited number of takedowns. It is very simple with no hidden fees."