Grafana Enterprise Stack vs New Relic comparison

Read 158 New Relic reviews

6,351 Views
538 Comparison Views

94% willing to recommend

Grafana Enterprise Stack

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

New Relic and Grafana Enterprise Stack compete in application performance monitoring and data visualization. New Relic holds an advantage with its comprehensive observability tools and integration capabilities.

Features: New Relic offers full-stack observability with extensive telemetry data collection, powerful AI-driven insights, and a robust integration ecosystem. Grafana Enterprise Stack provides sophisticated visualization with customizable dashboards, extensive data source support, and flexible data representation, appealing to users prioritizing data analysis.

Room for Improvement: New Relic could improve user interface complexity, enhance documentation for non-technical users, and offer more cost-effective packages. Grafana Enterprise Stack may need to simplify setup for less technical users, improve UI responsiveness with large data sets, and offer more direct customer support options beyond community resources.

Ease of Deployment and Customer Service: New Relic ensures smooth deployment with comprehensive documentation and active support channels, providing continuous customer assistance. Grafana Enterprise Stack offers flexible deployment with cloud and on-premise options but requires more technical expertise. Support leans on community resources.

Pricing and ROI: New Relic's usage-based pricing model is scalable but can become costly with increased data volume. Grafana Enterprise Stack has a higher initial setup cost, offering significant ROI through powerful data visualization capabilities valued for generating intelligent insights.

To learn more, read our detailed Grafana Enterprise Stack vs. New Relic Report (Updated: June 2025).

Grafana Enterprise Stack vs. New Relic

Download the complete report

Helped 858,945 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in IT Infrastructure Monitoring

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (12th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, up from 0.4% compared to the previous year. The mindshare of New Relic is 4.5%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gregory Diana

Managing Director at Exponential Energy (Pty) Ltd

Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

Read full review

Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"It is truly reliable."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"The dashboards are pretty good."

"Our productivity has improved with its use."

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

More Grafana Enterprise Stack pros

"The monitoring so far has been good and we are happy with it."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"It is a software solution as a service, so I don't have to manage it on-premise."

"The most important thing is that it tells us where the latency in throughput and response time are."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."

More New Relic pros

Cons

"The connection between metrics, logs, and traces could be improved."

"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"The solution should include integration with Power BI."

"They could use more small tutorials to explain a bit about how Grafana works."

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"The tool needs to show only fewer updates."

More Grafana Enterprise Stack cons

"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"New Relic needs to improve is the user data schema."

"The solution needs to have staging."

"The price needs improvement."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."

More New Relic cons

Pricing and Cost Advice

"I use the tool's free license."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The pricing is fine."

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"This is an expensive tool."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

858,945 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Energy/Utilities Company

14%

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

12%

Educational Organization

29%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

What needs improvement with Grafana Enterprise Stack?

From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.

What is your primary use case for Grafana Enterprise Stack?

Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

PRTG Network Monitor vs Grafana Enterprise Stack

Comparisons

Compared 30% of the time

OpsRamp vs Grafana Enterprise Stack

Compared 15% of the time

VMware Aria Operations for Applications vs Grafana Enterprise Stack

Compared 10% of the time

Cisco Intersight vs Grafana Enterprise Stack

Compared 8% of the time

Checkmk vs Grafana Enterprise Stack

Compared 8% of the time

More Grafana Enterprise Stack Competitors

Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

Grafana Enterprise Stack

Download Grafana Enterprise Stack product report

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Grafana Enterprise Stack vs. New Relic