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Grafana Enterprise Stack vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
OpsRamp
Ranking in IT Infrastructure Monitoring
26th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (6th), AIOps (10th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, up from 0.8% compared to the previous year. The mindshare of OpsRamp is 1.2%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack0.9%
OpsRamp1.2%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboards are pretty good."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"We don't have to monitor each resource because OpsRamp does the monitoring for us and generates alerts based on the thresholds, so we can automatically notify customers of any spikes on their virtual machines."
"Predictive analysis is a valued feature."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"Most features work fine."
 

Cons

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The solution should include integration with Power BI."
"They could use more small tutorials to explain a bit about how Grafana works."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"The tool needs to show only fewer updates."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"This is an emerging tool and they have tried to consolidate everything not always with success."
"The product also tends to release updates first and find out there is an issue later."
"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring."
"OpsRamp cannot be scaled for big and large company deployments."
"OpsRamp had shortcomings associated with its network capabilities."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
 

Pricing and Cost Advice

"I use the tool's free license."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"OpsRamp is a cost-effective solution."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"There is an annual licensing fee to use OpsRamp."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
20%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What advice do you have for others considering Grafana Enterprise Stack?
We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Grafana Enterprise Stack vs. OpsRamp and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.