Grafana Enterprise Stack vs OpsRamp comparison

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Grafana Enterprise Stack

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Executive SummaryUpdated on Oct 9, 2024

OpsRamp and Grafana Enterprise Stack compete in IT infrastructure management and monitoring. OpsRamp holds an edge in cost-effectiveness and customer support, whereas Grafana Enterprise Stack offers advanced features for data analytics.

Features: OpsRamp includes multi-cloud monitoring, automation tools, and AI incident management. Grafana Enterprise Stack provides customizable dashboards, extensive integrations, and data visualization capabilities.

Room for Improvement: OpsRamp could improve its data analytics features, enhance integration variety, and provide more customization options. Grafana Enterprise Stack may refine deployment processes, simplify configurations, and better support diverse environments.

Ease of Deployment and Customer Service: OpsRamp is known for its easy deployment and robust customer service, ensuring smooth integration and operation. Grafana Enterprise Stack, while needing more expertise for setup due to complex configurations, compensates with dedicated support.

Pricing and ROI: OpsRamp offers competitive pricing focused on ROI through efficient operations and downtime reduction. Grafana Enterprise Stack, initially more expensive, delivers significant value via data insights and scalability.

To learn more, read our detailed Grafana Enterprise Stack vs. OpsRamp Report (Updated: September 2025).

Grafana Enterprise Stack vs. OpsRamp

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

13th

Average Rating

8.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

OpsRamp

Ranking in IT Infrastructure Monitoring

14th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (2nd), AIOps (6th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.2%, up from 0.7% compared to the previous year. The mindshare of OpsRamp is 2.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Grafana Enterprise Stack	1.2%
OpsRamp	2.7%
Other	96.1%

IT Infrastructure Monitoring

Featured Reviews

Gregory Diana

Managing Director at Exponential Energy (Pty) Ltd

Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

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Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboards are pretty good."

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"It is truly reliable."

More Grafana Enterprise Stack pros

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"Most features work fine."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"Predictive analysis is a valued feature."

More OpsRamp pros

Cons

"They could use more small tutorials to explain a bit about how Grafana works."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"The tool needs to show only fewer updates."

"The solution should include integration with Power BI."

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"I have encountered occasional issues with false inputs or incorrect data in Grafana."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

More Grafana Enterprise Stack cons

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"OpsRamp cannot be scaled for big and large company deployments."

"OpsRamp had shortcomings associated with its network capabilities."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"An area of improvement would be application monitoring."

More OpsRamp cons

Pricing and Cost Advice

"I use the tool's free license."

"There is an annual licensing fee to use OpsRamp."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

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Top Industries

By visitors reading reviews

Energy/Utilities Company

19%

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

10%

Computer Software Company

14%

Manufacturing Company

12%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

What needs improvement with Grafana Enterprise Stack?

The layout is good, but I think it needs some enhancement based on my experience. I might not have gotten deeper to understand more details, but I believe it needs more improvement. Scalability and...

What is your primary use case for Grafana Enterprise Stack?

I have been working for several months with Icinga, but after that, I moved forward to Zabbix, and now I might switch to Grafana Enterprise Stack. I am trying many alternatives to provide monitorin...

What do you like most about OpsRamp?

Most features work fine.

What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

What needs improvement with OpsRamp?

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...

PRTG Network Monitor vs Grafana Enterprise Stack

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Product Reports

Download Grafana Enterprise Stack product report

Grafana Enterprise Stack

October 2025

Download OpsRamp product report

October 2025

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

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