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Grafana Enterprise Stack vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
OpsRamp
Ranking in IT Infrastructure Monitoring
15th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (3rd), AIOps (6th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, up from 0.5% compared to the previous year. The mindshare of OpsRamp is 2.8%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Muralitharan KS - PeerSpot reviewer
Effective data visualization and effortless integration with Kubernetes
Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources. It categorizes signals accurately and is easy to integrate with Kubernetes or OpenShift clusters using Helm charts. It helps administrators put in minimal effort due to its automatic data source collection capabilities.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"Our productivity has improved with its use."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The technical support is fantastic, and they are fast to respond."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"Predictive analysis is a valued feature."
"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."
"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."
 

Cons

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The solution should include integration with Power BI."
"The tool needs to show only fewer updates."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"They could use more small tutorials to explain a bit about how Grafana works."
"The connection between metrics, logs, and traces could be improved."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"OpsRamp cannot be scaled for big and large company deployments."
"OpsRamp had shortcomings associated with its network capabilities."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"An area of improvement would be application monitoring."
"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
 

Pricing and Cost Advice

"I use the tool's free license."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"There is an annual licensing fee to use OpsRamp."
"OpsRamp is a cost-effective solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Energy/Utilities Company
14%
Manufacturing Company
11%
Computer Software Company
11%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
11%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
Increased visibility would help improve the solution. Compared to other APM tools, Grafana Enterprise Stack supports all technologies, including AWS and Azure. If Grafana Enterprise Stack could dis...
What is your primary use case for Grafana Enterprise Stack?
We are using Grafana Enterprise Stack for monitoring web applications and server behaviors. We also monitor batch jobs, analyzing how the processing occurs on the queue side and how the Kubernetes ...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Grafana Enterprise Stack vs. OpsRamp and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.