We performed a comparison between GoToWebinar and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"The interface is browser-based and simple, which is an advantage over other solutions."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"The implementation process is simple."
"This solution is straightforward to use."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"TeamViewer is a scalable solution."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"It's a user-friendly product."
"The document control is quite good."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The sharing of cameras is limited to meeting organizers."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"It should have ability to display notes in the computer list."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"The installation and the update agent could improve."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
GoToWebinar is ranked 18th in Virtual Meetings with 8 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. GoToWebinar is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToWebinar is most compared with Webex, Microsoft Teams, GoToMeeting and Zoom, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our GoToWebinar vs. TeamViewer report.
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