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GoToMyPC vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Ranking in Remote Access
32nd
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Access
14th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of GoToMyPC is 0.9%, up from 0.8% compared to the previous year. The mindshare of NinjaOne is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
NinjaOne1.8%
GoToMyPC0.9%
Other88.0%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The navigation, the keys, and the settings are easy to find. It is easy to understand."
"Intune saves time, and it is very easy to use. It allows us to manage applications completely."
"We have one MDM that works with Windows, iOS, and Android."
"I am easily able to manage devices and assets, especially laptops and desktops."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"We have not experienced any bugs or glitches with this solution."
"We have found the solution is capable of scaling."
"The best features include the management, which is quite good, and endpoints."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"The solution is very quick to set up."
"The installation is almost instant."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The most important aspect of this tool is the security it provides our company."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"It just works as advertised and serves the purpose for which we got it."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The software's automation tools have solved critical deployment problems for small businesses."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
 

Cons

"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"There could be more competent processes and improvements in the policy space."
"Intune lags all of its competitors in terms of report generation."
"Installing software in Microsoft Intune can be challenging if it is not already prepackaged."
"The pricing can be expensive if you are not combining it with other products."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"There should be more focus on mobile device security and integration."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The pricing has tripled in a small amount of time and there is not three times better service."
"If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"NinjaOne's dashboard could be easier to use."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The ticketing system in NinjaOne is not the best."
"The network monitoring needs to be improved."
"The solution could improve by optimizing the internet connection being used."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
 

Pricing and Cost Advice

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Pricing can be improved."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"We currently pay $1.20 per device on a monthly basis."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We got a pretty good deal. It was fairly affordable."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"Its pricing is great."
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Top Industries

By visitors reading reviews
No data available
No data available
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny t...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the co...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Status Pros, Mitchell and Company
Find out what your peers are saying about GoToMyPC vs. NinjaOne and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.