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GoToMeeting vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
21st
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.3% compared to the previous year. The mindshare of Zoho Meeting is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
GoToMeeting3.3%
Zoho Meeting1.3%
Other95.4%
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
Yogesh Kumar Mali - PeerSpot reviewer
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature for me was the iPhone app."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"Reduced the need for physically commuting between offices."
"It works, it's reliable."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The solution worked well specifically for audio meetings."
"Even for somebody who does not have a lot of experience, they can easily use it."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
"The API is much more flexible than other platforms."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"I like the tool's video call feature."
 

Cons

"GoToMeeting is too slow, which is why we no longer use it."
"The product itself doesn't stand out against other options on the market."
"The solution could always be more secure."
"It is not so stable."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"The sound quality is good but the video quality needs improvement."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"Maybe the price could be lowered, but people will want a lower price forever."
"I would like to see a chat feature in the solution."
"They do not have phone support."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
 

Pricing and Cost Advice

"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"The product is not costly like other applications."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about GoToMeeting vs. Zoho Meeting and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.