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GoToMeeting vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
17th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.5%, down from 4.4% compared to the previous year. The mindshare of Zoho Meeting is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
Yogesh Kumar Mali - PeerSpot reviewer
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"Even for somebody who does not have a lot of experience, they can easily use it."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"I like the tool's video call feature."
"The API is much more flexible than other platforms."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
 

Cons

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"The sound quality is good but the video quality needs improvement."
"Manageability needs to be improved."
"It is not so stable."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"The solution could scale a bit easier if you need to add more people to meetings."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"They do not have phone support."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
"I would like to see a chat feature in the solution."
"Maybe the price could be lowered, but people will want a lower price forever."
 

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."
"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"The product is not costly like other applications."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
16%
Real Estate/Law Firm
15%
Educational Organization
11%
Educational Organization
61%
Real Estate/Law Firm
11%
Financial Services Firm
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
What do you like most about Zoho Meeting?
I like the tool's video call feature.
What needs improvement with Zoho Meeting?
I would like to see a chat feature in the solution.
 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about GoToMeeting vs. Zoho Meeting and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.