We performed a comparison between New Relic and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is the preferred choice over Google Cloud's operations suite due to its versatile features, accurate alerts, and end-to-end monitoring capabilities. New Relic offers more in-depth application information and transaction summaries. New Relic's straightforward pricing structure is noted as an advantage. Overall, New Relic's comprehensive features and ease of use make it the preferred choice for users.
"Google's technical support is very good."
"I like the monitoring feature."
"It's easy to use."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"Provides visibility into the performance uptime."
"We find the solution to be stable."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
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"The most important thing is that it tells us where the latency in throughput and response time are."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"It is difficult to estimate in advance how much something is going to cost."
"The product provides minimal metrics that are insufficient."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be more stable."
"The logging functionality could be better."
"It could be even more automated."
"Lacking sufficient operations documentation."
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"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"There were some settings we had issues with."
"The browser isn't exactly reliable."
"In the next release, I'd like to see a better pricing structure."
"The solution only supports the cloud platform and not on-premises."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"It would help customers if there were an on-premises version available."
"They should bring the pricing down to be more competitive."
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Google Cloud's operations suite (formerly Stackdriver) is ranked 24th in Application Performance Monitoring (APM) and Observability with 9 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 7.8, while New Relic is rated 8.6. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Splunk Enterprise Security, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Honeycomb.io. See our Google Cloud's operations suite (formerly Stackdriver) vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.