KACE Systems Management Appliance and GFI LanGuard compete in the endpoint management and vulnerability assessment category. KACE SMA may have the upper hand due to its comprehensive endpoint management capabilities.
Features: KACE Systems Management Appliance provides seamless integration with Bomgar and ServiceNow, automated deployment, asset management, and centralized management. Its scripting and patch management supports large networks. GFI LanGuard focuses on vulnerability assessment and patch management while offering insights into application vulnerabilities and network performance.
Ease of Deployment and Customer Service: KACE Systems Management Appliance offers flexible deployment options for on-premises and cloud services, supporting hybrid environments, while its customer support is appreciated for responsiveness. GFI LanGuard supports on-premises deployment and receives effective customer service feedback.
Pricing and ROI: KACE Systems Management Appliance is priced competitively for larger environments, delivering ROI through time savings and productivity. GFI LanGuard's pricing is competitive with bundled products, appealing to organizations focusing on vulnerability management.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
We have outgrown the size of one KACE appliance and are now running two.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
| Product | Market Share (%) |
|---|---|
| KACE Systems Management Appliance (SMA) | 4.1% |
| GFI LanGuard | 2.2% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 15 |
GFI LanGuard enables complete patch management of security and non-security patches to Microsoft operating systems, Mac OS X, major Linux distributions and third-party applications. It can also automate patching for all major web browsers too.
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
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