"I like that the solution can block users from unnecessarily putting devices on the network."
"The solution is easy to use and integrates well with other operating systems."
"The most valuable features of GFI LanGuard are the vulnerability assessment, it provides us with substantial insight into what applications are running on the endpoint systems and what vulnerabilities are there in the running applications. The second would be the assets tracking. I'm able to see in the network whether my endpoint server is operating and if all the other IT equipment is running in the environment. Additionally, GFI LanGuard is not heavy on system resources. It gives a competitive advantage over others."
"The most valuable features in GFI LanGuard are patch management and vulnerability assessment."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."
"GFI LanGuard can improve by adding asset tracking."
"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"Paying for the product should come with full and extended training anytime it is needed."
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GFI LanGuard is ranked 9th in Patch Management with 4 reviews while Quest KACE Systems Management is ranked 2nd in Patch Management with 31 reviews. GFI LanGuard is rated 9.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of GFI LanGuard writes "A scalable, competitively priced solution with a good ROI and easy setup process ". On the other hand, the top reviewer of Quest KACE Systems Management writes "We can see everything for the endpoint management of devices using a single interface". GFI LanGuard is most compared with Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus, Microsoft Endpoint Configuration Manager, Ivanti Patch for Endpoints and Ivanti Patch for Windows, whereas Quest KACE Systems Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, BigFix and Ivanti Patch for Windows. See our GFI LanGuard vs. Quest KACE Systems Management report.
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