Genpact Cora SeQuence vs Hyland OnBase comparison

Genpact and Hyland are both solutions in the Business Process Management (BPM) category. Genpact is ranked #38, while Hyland is ranked #14 with an average rating of 7.6. Genpact holds a 0.9% mindshare in BPM, compared to Hyland’s 1.3% mindshare. Additionally, 100% of Genpact users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Genpact Cora SeQuence

Read 2 Genpact Cora SeQuence reviews

830 Views
764 Comparison Views

100% willing to recommend

Hyland OnBase

Read 17 Hyland OnBase reviews

5,162 Views
1,187 Comparison Views

100% willing to recommend

Genpact Cora SeQuence

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Genpact Cora SeQuence and Hyland OnBase compete in the enterprise management and automation space. Genpact Cora SeQuence appears to excel in pricing and support, making it favorable, while Hyland OnBase is recognized for its comprehensive features.

Features: Genpact Cora SeQuence provides dynamic work management tools, process automation capabilities, and analytics for enhanced decision-making. Hyland OnBase is known for document management, process automation, and extensive integration options. Genpact offers versatile functionalities but may lack some specialized integration features that Hyland includes with its document management prowess.

Ease of Deployment and Customer Service: Genpact Cora SeQuence offers flexible deployment options and strong customer support, making implementation seamless. Hyland OnBase focuses on comprehensive support and professional service offerings, which can make deployment complex.

Pricing and ROI: Genpact Cora SeQuence presents competitive pricing and accessible setup costs, promising favorable ROI through process automation. Hyland OnBase may require higher initial investment but delivers significant ROI through its extensive features and integration benefits.

To learn more, read our detailed Genpact Cora SeQuence vs. Hyland OnBase Report (Updated: March 2026).

Buyer's Guide

Genpact Cora SeQuence vs. Hyland OnBase

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Genpact Cora SeQuence

Ranking in Business Process Management (BPM)

38th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (15th)

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.9%, up from 0.3% compared to the previous year. The mindshare of Hyland OnBase is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Hyland OnBase	1.3%
Genpact Cora SeQuence	0.9%
Other	97.8%

Business Process Management (BPM)

Featured Reviews

it_user1041942

Consultant at a consultancy with 51-200 employees

Good reporting, a very good dashboard, and easy to set up

We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…

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Arjurn Dakash

Project Manager at Deloitte

Workflow automation has transformed case management and reduced errors across our processes

Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The new reporting and the new dashboard features are really good."

"It is very stable. There is no downtime."

"I find the flexibility most valuable, and being able to connect and integrate with various systems, as well as being solution oriented, is valuable to me as well."

"OnBase is a remarkable tool; it is a well-done product with amazing stability that can grow horizontally and vertically and is built for growth, with technical support that is quite good and available throughout the year."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."

"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."

"Hyland OnBase has drastically improved our business processes and made everyone's jobs easier."

More Hyland OnBase pros

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"The setup and configuration is complex."

"The areas that would benefit in improvement would be the training information, the white papers and useful tutorials as to how to build these typical solutions."

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."

"For my case, there should be a cleaner, easy-to-use change management and migration tool, which would be great."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"Software malfunctioning usually occurs when we receive documents from external sources."

More Hyland OnBase cons

Pricing and Cost Advice

Information not available

"The tool's price is high."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

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Top Industries

By visitors reading reviews

No data available

Government

11%

Financial Services Firm

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

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What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

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What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

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What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

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Compared 9% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 6% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 5% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

March 2026

Download Genpact Cora SeQuence product report

Buyer's Guide

Hyland OnBase

March 2026

Download Hyland OnBase product report

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite

OnBase

Overview

Sequence is a BPMS (Business Process Management Software) solution. Its development environment provides an environment for designing forms, tasks, messages, system integration, and flow connections. Sequence processes are, by default, operated from within a Microsoft SharePoint site. Sequence supports integration with Microsoft SQL Server Reporting Services to enable managers to analyze performance and determine trends relating to KPIs and SLAs. In addition to integrating with Microsoft Office, SharePoint, and Dynamics products, it can be integrated with external systems through protocols such as web services, WCF. It also enables connection to enterprise applications such as SAP and Oracle.Â The product's architecture enables IT personnel to make changes to processes without taking them offline.

Genpact

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Genpact Cora SeQuence vs. Hyland OnBase

March 2026

Free Report: Genpact Cora SeQuence vs. Hyland OnBase

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