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Genpact Cora SeQuence vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Genpact Cora SeQuence
Ranking in Business Process Management (BPM)
40th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Hyland OnBase
Ranking in Business Process Management (BPM)
19th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (14th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.3%, down from 0.4% compared to the previous year. The mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

HJ
It is a very stable and scalable product without downtime.
I suggest that before you purchase a solution, you understand their business well, and before selecting a supplier to understand what they are targeting. Too many companies go into this with complex procedures and processes,not understanding it and trying to model it as it goes. So, in the end, they end up with a solution that it is not what they aimed for in the beginning.
Phemy Lekalakala - PeerSpot reviewer
Stable content and workflow management solution with a valuable retention module
We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The solution's most valuable features are integration and flexibility."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
 

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"The migration is a bit difficult in the tool."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The application could potentially be more open-source, allowing integration with more solutions."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
 

Pricing and Cost Advice

Information not available
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
13%
Computer Software Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
 

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite
OnBase
 

Overview

 

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Genpact Cora SeQuence vs. Hyland OnBase and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.