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Genpact Cora SeQuence vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Genpact Cora SeQuence
Ranking in Business Process Management (BPM)
34th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Hyland OnBase
Ranking in Business Process Management (BPM)
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (16th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 1.1%, up from 0.4% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.1%
Genpact Cora SeQuence1.1%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

it_user1041942 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Good reporting, a very good dashboard, and easy to set up
We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the flexibility most valuable, and being able to connect and integrate with various systems, as well as being solution oriented, is valuable to me as well."
"It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Its most valuable aspect is its flexibility"
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."
 

Cons

"The areas that would benefit in improvement would be the training information, the white papers and useful tutorials as to how to build these typical solutions."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."
"The application could potentially be more open-source, allowing integration with more solutions."
"Software malfunctioning usually occurs when we receive documents from external sources."
"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."
"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The solution’s initial setup is a little difficult."
"Hyland OnBase could be improved in terms of service support response time."
 

Pricing and Cost Advice

Information not available
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
7%
Financial Services Firm
10%
Government
10%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hyland OnBase?
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite
OnBase
 

Overview

 

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Genpact Cora SeQuence vs. Hyland OnBase and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.