We performed a comparison between Genpact Cora SeQuence and Hyland OnBase based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"The solution is very developed and we are not taking full advantage of its functionalities."
"I like the cloud and its integrability."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
Earn 20 points
Genpact Cora SeQuence is ranked 38th in Business Process Management (BPM) while Hyland OnBase is ranked 25th in Business Process Management (BPM) with 8 reviews. Genpact Cora SeQuence is rated 8.6, while Hyland OnBase is rated 8.0. The top reviewer of Genpact Cora SeQuence writes "It is a very stable and scalable product without downtime". On the other hand, the top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". Genpact Cora SeQuence is most compared with Appian, IBM BPM, Hubble and Tungsten TotalAgility, whereas Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and IBM FileNet. See our Genpact Cora SeQuence vs. Hyland OnBase report.
See our list of best Business Process Management (BPM) vendors.
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