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Freshteam vs IBM Kenexa comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Freshteam
Ranking in Applicant Tracking and Recruiting Software
15th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Kenexa
Ranking in Applicant Tracking and Recruiting Software
9th
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
30
Ranking in other categories
Benefits Administration (16th), Talent Management (17th)
 

Mindshare comparison

As of July 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of Freshteam is 1.8%, up from 1.0% compared to the previous year. The mindshare of IBM Kenexa is 2.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Mindshare Distribution
ProductMindshare (%)
IBM Kenexa2.3%
Freshteam1.8%
Other95.9%
Applicant Tracking and Recruiting Software
 

Featured Reviews

JoseQuintero1 - PeerSpot reviewer
Senior Services Manager at a tech services company with self employed
Comprehensive HR solution that centralises the management of all staff information
The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution. Besides payroll, everything else HR related is handled in Freshworks. It would also be great to centralize all the data for potential candidates who are in our talent tool and to be able to search this pool by specific criteria such as skills and experience. We evaluate our personnel in order to consider them for promotions and salary raises. However, this process is completely manual and requires us to dig into their entire history to consider when their last raise and promotion was, for example. It would be really valuable if this process could be made simpler using this solution, especially for large teams and to include reporting functionality related to this data.
Karan Grover - PeerSpot reviewer
Senior Manager at a financial services firm with 1,001-5,000 employees
Suitable for larger-scale companies aiming to streamline and automate their processes digitally
The deployment of the solution took between six to eight months. When we introduced BrassRing at my company, we encountered several challenges. First, moving data from our old system to BrassRing was tough because it needed reformatting. Second, connecting BrassRing with our HR data was tricky due to manual processes for roles and departments. Third, setting up the workflow in BrassRing was complex. Fourth, configuring user access and approval levels was a detailed task. We also had to manage the change process, including running both old and new systems in parallel, communicating changes, and training users. Lastly, monitoring and reporting were needed to ensure data accuracy and proper system usage once everything was in place. We had a team of six to eight people managing the project from our side during the BrassRing deployment. I'm not sure about the size of the BrassRing team, and we also had our own technical team, which had three to four members. The solution required maintenance, particularly from my side as the administrator. Maintenance responsibilities were divided into two parts: some tasks we, as end-users, could control, while others were the responsibility of the BrassRing team. Payment-related tasks were a regular part of our responsibilities. I wasn't the only person maintaining the solution. There were three power users from Infosys, each responsible for a specific geography. My counterpart managed it in the US, and I, along with my colleague in India, managed it for other geographies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a few reasons why I like Freshteam, including how easily you can get connected with candidates, and how easily candidates can get connected with you as the employer. One of the best features is its scheduling system, which gives both parties the opportunity to schedule different parts of the recruitment process. So if a candidate wants to know my schedule or when I will be available, that information is easy to find."
"Freshteam has allowed us to leverage all HR-related tasks and processes in a single, cloud-based solution, enormously increasing the speed of candidate acquisition and control of administrative employees schedules such as time-offs and holidays."
"Our entire employee base is supported by Freshteam. We register all our employees and their candidates inside the system and use it to handle all interviews, feedback, personal information and budgets."
"If you want growth in your professional life, then you should go with Freshteam because it's a nice applicant tracking system and it works on a real-time basis."
"We use the Viewpoint and that is an absolutely powerful tool; it is extremely helpful to get more insights, and to start a conversation with our employees to grow and improve."
"Great value and flexibility in an ATS, mainly through the automation and the configuration through Workbench you can do to manipulate the candidate experience to really be something that candidates like and allows them to apply to your site easily and put them in a pipeline for recruiters to access and move through a process and get somebody hired."
"It allowed for truly global listing for all open positions."
"The most valuable features are that we can upload documents and download them on demand, whether it is joining documents, employment screening, or your employment history, and it's easy enough to upload, find, and retrieve whatever you are looking for."
"I would definitely and highly recommend the applicant tracking system."
"I just think it's a good tool, with great flexibility."
"From everything I’ve seen and heard, I would think Kenxea is probably one of the top three, if not the best, in the business that they do and the things that we use them for."
"Now, having provided this, amongst many other things, we have a much closer relationship to the business."
 

Cons

"In the beginning, I was having a hard time learning the software because I was using it on a remote basis."
"The solution could be improved if it included a payroll system, to be a completely 360 degrees HR solution."
"Covid took a toll on the support we have received from the Freshworks team with most of their support teams based in India."
"In the beginning, I was having a hard time learning the software because I was using it on a remote basis. Of course, I used some YouTube videos and other online resources to get by, but for me personally, I learn a bit more easily when the training is done in-person. I had to work double time just on the learning part of it, so I would say that Freshteam could do with better training resources."
"Improved integrations: There are all kinds of issues with integrations, hires failing."
"In the past year, there has been a significant increase in the amount of internal errors that are displayed."
"We have about 50 requests for enhancements in the system right now."
"It needs to update its reporting and analytics tools."
"Improvements can be made from the back end, with the workbench."
"I get a real sense of frustration when you see the kind of customer insight teams and what they can do and then you look at the colleague insights teams, which I'm leading on as well, and seeing there's a gap and we need to close that gap."
"I'm just taking over the account, so I'm still pretty new to the whole system."
"The price can always be better. Right now, we can only do part of that, but not as much as I want to."
 

Pricing and Cost Advice

"For our training period, we were simply given a user ID and password by the company, with which we could log in and do our work on the platform. The licensing was someone else's responsibility."
"Freshteam has a free tier as well as a 14 day free trial. The free tier is suitable for a small or home office. If this tier is not suitable, an organization could sign up for the 14 day trial for a higher tier to try all the features and decide if it suits their needs."
"Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Manufacturing Company
11%
Outsourcing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise28
 

Comparisons

 

Also Known As

No data available
IBM Smarter Workforce, Outstart
 

Overview

 

Sample Customers

moneycorp, DSP, SAP, DAIMLER, ocado, Chargebee, ninjacart, TIGER ANALYTICS, NISSAN
Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
Find out what your peers are saying about Freshteam vs. IBM Kenexa and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.