Fortra's JAMS vs Tidal Automation comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Fortra's JAMS and Tidal Automation based on real PeerSpot user reviews.

Find out in this report how the two Workload Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortra's JAMS vs. Tidal Automation Report (Updated: May 2023).
708,544 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly.""We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS.""The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful.""The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow.""The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level.""It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem.""The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option.""It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."

More Fortra's JAMS Pros →

"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes.""With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most.""By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance.""Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements.""The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications.""We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it.""Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems.""Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."

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"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all.""It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added.""One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries.""The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user.""I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic.""The documentation is not super... It's not as quick and slick as I'd like it to be.""I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder.""The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

More Fortra's JAMS Cons →

"Tidal Software interface could be more intuitive and user-friendly.""Setting up the initial product was a little hard.""The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes.""Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms.""The user interface is the place that needs the most work. If and when we find issues with the product, they are usually in that area. If I had to choose, that's where I'd want issues, as opposed to in the engine. But the UI is average. It's a little sluggish at times and there are some bugs in it.""The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information.""They can do better reporting in terms of production statistics reporting.""The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

More Tidal Automation Cons →

Pricing and Cost Advice
  • "It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
  • "JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
  • "This is a good product at a fair price."
  • "It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
  • "Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
  • "It's expensive, to be honest, but it does the job."
  • "The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
  • "Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
  • More Fortra's JAMS Pricing and Cost Advice →

  • "Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."
  • "We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."
  • "They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."
  • "We've been able to purchase more adapters because the cost of the product has been very reasonable."
  • "We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."
  • "There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."
  • "Tidal is a low-cost tool and not expensive in comparison to other tools."
  • More Tidal Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers… more »
    Top Answer:There are no additional costs other than the license for Fortra's JAMS which is affordable.
    Top Answer:It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added. Fortra's… more »
    Top Answer:The data management on offer was valuable.
    Top Answer:As per my experience, Tidal Automation is worth the price.
    Top Answer:Setting up the initial product was a little hard. A small introduction or dialogue box could be very useful for handling a first-time setup. Also, the interface could be modified with more appealing… more »
    out of 27 in Workload Automation
    Average Words per Review
    out of 27 in Workload Automation
    Average Words per Review
    Also Known As
    Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
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    Tidal Software
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    JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.

    JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

    JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.

    A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit

    Learn more about Fortra's JAMS
    Learn more about Tidal Automation
    Sample Customers
    Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
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    Top Industries
    Financial Services Firm37%
    Maritime Company5%
    Marketing Services Firm5%
    Financial Services Firm16%
    Manufacturing Company14%
    Computer Software Company10%
    Manufacturing Company19%
    Financial Services Firm19%
    Computer Software Company14%
    Manufacturing Company20%
    Financial Services Firm18%
    Computer Software Company11%
    Insurance Company9%
    Company Size
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise45%
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    Small Business5%
    Midsize Enterprise13%
    Large Enterprise82%
    Small Business12%
    Midsize Enterprise10%
    Large Enterprise77%
    Buyer's Guide
    Fortra's JAMS vs. Tidal Automation
    May 2023
    Find out what your peers are saying about Fortra's JAMS vs. Tidal Automation and other solutions. Updated: May 2023.
    708,544 professionals have used our research since 2012.

    Fortra's JAMS is ranked 3rd in Workload Automation with 21 reviews while Tidal Automation is ranked 2nd in Workload Automation with 18 reviews. Fortra's JAMS is rated 9.0, while Tidal Automation is rated 9.4. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of Tidal Automation writes "Allows us to use one scheduler for multiple instances, helps us to recover from an issue much more effectively, and is extremely flexible". Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, ActiveBatch Workload Automation, VisualCron and Automic Workload Automation, whereas Tidal Automation is most compared with AutoSys Workload Automation, Control-M, ActiveBatch Workload Automation, IBM Workload Automation and Rocket Zeke. See our Fortra's JAMS vs. Tidal Automation report.

    See our list of best Workload Automation vendors.

    We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.