Fortra's Intermapper vs PRTG Enterprise Monitor comparison

Fortra and Paessler GmbH are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while Paessler GmbH is ranked #36 with an average rating of 7.3. Fortra holds a 0.3% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 87% of Paessler GmbH users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

385 Views
242 Comparison Views

100% willing to recommend

PRTG Enterprise Monitor

Read 9 PRTG Enterprise Monitor reviews

411 Views
305 Comparison Views

87% willing to recommend

Fortra's Intermapper

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Fortra's Intermapper and PRTG Enterprise Monitor are competing products in the network monitoring space. PRTG Enterprise Monitor appears to have an advantage in features and ROI, while Intermapper provides greater satisfaction in pricing and support.

Features: Intermapper provides real-time network maps, diverse protocol monitoring, and efficient network visualization. PRTG offers flexible sensor-based monitoring, advanced alerting capabilities, and a comprehensive toolset that provides versatility beyond network visualization.

Room for Improvement: Intermapper could enhance its capability by adding more advanced alerting features, expanding its toolset to include broader functionalities, and offering a more customizable monitoring experience. PRTG requires improvements in simplifying its deployment process, reducing the learning curve for new users, and offering a more cost-effective pricing model for smaller businesses.

Ease of Deployment and Customer Service: Intermapper features a straightforward setup with reliable customer support, making it ideal for smaller teams. PRTG's deployment is highly customizable, suitable for complex infrastructures but with a steeper learning curve. PRTG provides robust customer service which enhances its appeal.

Pricing and ROI: Intermapper offers a competitive pricing structure with notable ROI through efficient network visibility. PRTG might involve higher upfront costs due to its sensor model but provides significant ROI through access to extensive features. The functionality justifies the investment for businesses seeking comprehensive monitoring solutions.

To learn more, read our detailed Fortra's Intermapper vs. PRTG Enterprise Monitor Report (Updated: April 2025).

Buyer's Guide

Fortra's Intermapper vs. PRTG Enterprise Monitor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

36th

Average Rating

7.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Moshiur-Rahman Khan

CEO at IOPoint.com

Offers perfect real-time bandwidth monitoring and SNMP functionality

The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's all today portal-based which is a good feature for us."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"PRTG is good and very easy to use."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"The product is easy to understand."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"The product's most valuable feature is network analysis."

More PRTG Enterprise Monitor pros

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"The licensing policy needs to change."

"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"The support must be improved."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

Information not available

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"The solution is affordable."

"I rate the product's pricing an eight to seven out of ten."

"PRTG Enterprise Monitor is an expensive product."

"PRTG Enterprise Monitor's pricing is reasonable."

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Top Industries

By visitors reading reviews

Manufacturing Company

25%

Government

17%

University

Computer Software Company

University

13%

Computer Software Company

13%

Educational Organization

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.

See all answers

What needs improvement with PRTG Enterprise Monitor?

The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.

See all answers

Comparisons

Zabbix vs Fortra's Intermapper

Compared 59% of the time

Meraki Dashboard vs Fortra's Intermapper

Compared 41% of the time

More Fortra's Intermapper Competitors

PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 100% of the time

More PRTG Enterprise Monitor Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

April 2025

Download Fortra's Intermapper product report

Buyer's Guide

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Download PRTG Enterprise Monitor product report

Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Information Not Available

Buyer's Guide

Fortra's Intermapper vs. PRTG Enterprise Monitor

April 2025

Free Report: Fortra's Intermapper vs. PRTG Enterprise Monitor

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