Try our new research platform with insights from 80,000+ expert users

Fortra's Intermapper vs OmniPeek comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
84th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
OmniPeek
Ranking in Network Monitoring Software
74th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Application Performance Monitoring (APM) and Observability (65th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of OmniPeek is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AL
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
Kunwar Preet Singh Sodhi - PeerSpot reviewer
User-friendly, stable, and scalable
The solution's automation has room for improvement. I have observed that Wireshark is much more commonly used for automation than OmniPeek. This is because when scripts are involved, Wireshark provides a great deal of flexibility for automating the process of packet sniffing. In the case of OmniPeek, its capabilities are limited, which restricts its automation potential. However, it is already user-friendly and compatible with Microsoft, so if it were to become comparable to Wireshark, it could potentially dominate the market. I have seen many new versions of OmniPeek, but I have never seen an automation version. The price of OmniPeek can be improved. Many customers have chosen the solution due to its user-friendly nature, but the cost often prevents them from making a purchase. This means that they may opt for an open-source tool instead. We should look into making the pricing more competitive and consider offering customization options to increase its utility in automation. This could be a game-changer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's all today portal-based which is a good feature for us."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature is OmniPeek is user-friendly."
"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."
 

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"The solution's automation has room for improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I don't see a clear roadmap in the future for improving this software."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
 

Pricing and Cost Advice

Information not available
"The pricing for this solution could be improved, as it is a very expensive product."
"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
"There are different types of licenses available."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
850,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
25%
Government
17%
University
9%
Computer Software Company
8%
Computer Software Company
11%
Educational Organization
10%
Comms Service Provider
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

 

Also Known As

HelpSystems Intermapper
Savvius OmniPeek
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
Find out what your peers are saying about Fortra's Intermapper vs. OmniPeek and other solutions. Updated: April 2025.
850,747 professionals have used our research since 2012.