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Fortra's Automate vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Ranking in Business Orchestration and Automation Technologies
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
Robotic Process Automation (RPA) (4th)
SS&C Blue Prism
Ranking in Business Orchestration and Automation Technologies
19th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
Business Process Design (15th), Business Process Management (BPM) (16th), Process Automation (13th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)
 

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Fortra's Automate is 1.8%, up from 1.4% compared to the previous year. The mindshare of SS&C Blue Prism is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Market Share Distribution
ProductMarket Share (%)
Fortra's Automate1.8%
SS&C Blue Prism0.9%
Other97.3%
Business Orchestration and Automation Technologies
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
VikasKumar16 - PeerSpot reviewer
Technical Auditor at a financial services firm with 10,001+ employees
Has defined complex workflows and handled detailed automation scenarios efficiently
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automate's best feature is that we do not need to write any code; we can create our jobs using the drag and drop option available, and any technical member without coding expertise can use this tool."
"We have done the setup in the last eight months, my team of approximately ten to twelve team members were doing manual jobs, and Fortra's Automate is doing that with three or four bots we have set up, doing this job without any errors and really reducing my manual work and the human errors which were done by my team so I don't need to re-verify data or invest time in this."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"We have found the pricing to be very reasonable."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
 

Cons

"The interface could be more user-friendly and easier to navigate."
"The user interface could be slightly enhanced to make it more modern."
"The user interface could be slightly enhanced to make it more modern."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"There are newer AWS services such as Lambda or Security Hub that security analysts use to detect malicious traffic or alerts, but the integration is not available for these, so we still rely on custom scripting because there are no options for drag-and-drop with these newer services."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The documentation is not that great."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"There is a need for improved integration with external systems in SS&C."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Once you buy the software, you just pay for the support for backend help."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Performing Arts
6%
Financial Services Firm
18%
Retailer
17%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate for IT operations as an automated repetitive workflow task, handling tasks like file transfer, job scheduling, SAP data pools, and system notifications.
What is your experience regarding pricing and costs for Fortra Automate?
I am somewhat aware of Fortra's Automate's pricing, and I can say it is budget-friendly—not too cheap or too high. The pricing is on point.
What needs improvement with Fortra Automate?
Fortra's Automate is good overall, but the advanced logic is somewhat challenging. Some of the more complex branching and error handling require digging into documentation or trial and error before...
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...
 

Also Known As

HelpSystems Automate, Automate
SS&C AWD
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Fortra's Automate vs. SS&C Blue Prism and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.