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Fortinet FortiSIEM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Fortinet FortiSIEM delivers security improvements and customer satisfaction, leading to positive financial outcomes despite no explicit ROI measurement.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
7.7
Fortinet FortiSIEM's customer service is seen as professional but has mixed reviews on response times and support accessibility.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
There is a knowledgeable, though small, team of support engineers around the world.
Network Engineer at Laminar Communications Pty Ltd
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
IT Solutions Product Manager at a computer software company with 11-50 employees
The customer support for Fortinet FortiSIEM is excellent.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiSIEM scales well, accommodating different business sizes but faces challenges with licensing, architecture, and configuration complexities.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
Cybersecurity Team Leader at EMAK For Integrated Solutions
Fortinet FortiSIEM is highly scalable.
Network Engineer at Laminar Communications Pty Ltd
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
IT Solutions Product Manager at a computer software company with 11-50 employees
 

Stability Issues

Sentiment score
6.2
Fortinet FortiSIEM is reliable and stable, handling updates well, with users rating its performance highly despite occasional bugs.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
It stabilizes itself in an appropriate time, so its uptime is good.
IT Solutions Product Manager at a computer software company with 11-50 employees
Some stability issues occur, but Fortinet's technical support team provides assistance.
Network Engineer at Ogma Consulting
These issues may cause unusual errors and user interface issues.
Network Engineer at Laminar Communications Pty Ltd
 

Room For Improvement

Fortinet FortiSIEM needs improvements in integration, user interface, support, cost, and features like AI and automated responses.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Recently, they revised it to a subscription-based, all-inclusive license.
IT Solutions Product Manager at a computer software company with 11-50 employees
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Network Engineer at Ogma Consulting
 

Setup Cost

Fortinet FortiSIEM provides flexible pricing that can be cost-effective, but costs may increase with additional modules and scalability.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Windows agent licenses cost around 3,000 Rupees per device per year.
Network Engineer at Ogma Consulting
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Network Engineer at Laminar Communications Pty Ltd
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Valuable Features

Fortinet FortiSIEM provides automation, analytics, and integration with a user-friendly interface for efficient threat detection and network monitoring.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
I find the real-time monitoring and correlation capabilities effective for security alerts.
Network Engineer at Ogma Consulting
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Network Engineer at Laminar Communications Pty Ltd
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Categories and Ranking

Fortinet FortiSIEM
Ranking in Security Information and Event Management (SIEM)
7th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
76
Ranking in other categories
AI Observability (5th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
53rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), SOC as a Service (14th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (46th)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 2.8%, down from 3.0% compared to the previous year. The mindshare of Netsurion is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSIEM2.8%
Netsurion0.7%
Other96.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

SY
Network Engineer at Ogma Consulting
Comprehensive monitoring boosts security, yet incident management features need expansion
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR. Additionally, the search functionality in FortiAI should be improved to provide more precise results, making it easier for me to understand what actions need to be taken.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
Government
7%
Performing Arts
15%
Government
9%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise22
Large Enterprise24
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM is great overall. Performance could be enhanced, but I do not wish to elaborate on needed improvements.
Ask a question
Earn 20 points
 

Also Known As

FortiSIEM, AccelOps
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Fortinet FortiSIEM vs. Netsurion and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.