

Fortinet FortiSIEM and Netsurion are both notable players in the security information and event management (SIEM) space. Fortinet FortiSIEM seems to have the upper hand due to its comprehensive security features, despite some complexity and support issues.
Features: Fortinet FortiSIEM is praised for its robust security capabilities, advanced analytics, and integration with other Fortinet products. Netsurion receives positive feedback for its straightforward capabilities, clear security management, and intuitive interface.
Room for Improvement: Fortinet FortiSIEM users mention the need for better documentation, more streamlined configurations, and improved customer support responsiveness. Netsurion users recommend enhancing advanced features, more integrations, and improving analytics components.
Ease of Deployment and Customer Service: Fortinet FortiSIEM is perceived as complex to deploy with mixed reviews on customer service. Netsurion is commended for its quick deployment and highly responsive customer service.
Pricing and ROI: Fortinet FortiSIEM users report higher initial setup costs but recognize long-term ROI due to comprehensive security management. Netsurion is noted for its competitive pricing and quicker ROI due to lower setup costs and efficient management.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
There is a knowledgeable, though small, team of support engineers around the world.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
The customer support for Fortinet FortiSIEM is excellent.
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
Fortinet FortiSIEM is highly scalable.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
It stabilizes itself in an appropriate time, so its uptime is good.
Some stability issues occur, but Fortinet's technical support team provides assistance.
These issues may cause unusual errors and user interface issues.
Recently, they revised it to a subscription-based, all-inclusive license.
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Windows agent licenses cost around 3,000 Rupees per device per year.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
I find the real-time monitoring and correlation capabilities effective for security alerts.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiSIEM | 2.8% |
| Netsurion | 0.7% |
| Other | 96.5% |

| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 22 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.
Companies around the world use FortiSIEM for the following use cases:
Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.
Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.
What are Netsurion's key features?Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.
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