Fortinet FortiSIEM vs Netsurion comparison

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Fortinet FortiSIEM

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Executive SummaryUpdated on Sep 18, 2024

Fortinet FortiSIEM and Netsurion are both notable players in the security information and event management (SIEM) space. Fortinet FortiSIEM seems to have the upper hand due to its comprehensive security features, despite some complexity and support issues.

Features: Fortinet FortiSIEM is praised for its robust security capabilities, advanced analytics, and integration with other Fortinet products. Netsurion receives positive feedback for its straightforward capabilities, clear security management, and intuitive interface.

Room for Improvement: Fortinet FortiSIEM users mention the need for better documentation, more streamlined configurations, and improved customer support responsiveness. Netsurion users recommend enhancing advanced features, more integrations, and improving analytics components.

Ease of Deployment and Customer Service: Fortinet FortiSIEM is perceived as complex to deploy with mixed reviews on customer service. Netsurion is commended for its quick deployment and highly responsive customer service.

Pricing and ROI: Fortinet FortiSIEM users report higher initial setup costs but recognize long-term ROI due to comprehensive security management. Netsurion is noted for its competitive pricing and quicker ROI due to lower setup costs and efficient management.

To learn more, read our detailed Fortinet FortiSIEM vs. Netsurion Report (Updated: June 2025).

Fortinet FortiSIEM vs. Netsurion

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiSIEM

Ranking in Security Information and Event Management (SIEM)

7th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Security Information and Event Management (SIEM)

17th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 3.3%, up from 3.0% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FortiSIEM sends an email or SMS notifications to admins when there are significant incidents. It's a highly efficient way of responding to incidents."

"Our customer did not have security monitoring in the first place. With this solution, it provided security posture management and visibility about the security landscape and threats that they had."

"The seamless integration with FortiGate is the solution's most valuable aspect."

"The solution is very stable. It's run for years without the need to do anything except, add new patches when they are available, which are always a good idea to install."

"I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics."

"The primary valuable feature is that it has replaced a whole lot of other products with one platform."

"FortiSIEM helped us discover all the threats at the time that were attacking the IT services of the company. We now have multiple-level authentication."

"FortiSIEM's log correlation is good."

More Fortinet FortiSIEM pros

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"Expediting incident response is really great."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

More Netsurion pros

Cons

"The biggest thing that could be better is a quicker response to support cases."

"The solution's technical support didn't help our company a lot."

"Areas for improvement would be the ease of use and the integration with Fortinet's own products."

"There is no proper guide for integration or configuration."

"They need to integrate better with Cisco and Palo Alto."

"FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors."

"Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR."

"Our customers are noticing configuration available in the GUI interface and I think that they should be equal."

More Fortinet FortiSIEM cons

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"I would like to see the dashboard come up more quickly."

"Netsurion's SOC can be a bit too aggressive at times."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

More Netsurion cons

Pricing and Cost Advice

"The solution is available for both, perpetual and subscription licenses."

"Fortinet FortiSIEM is not an expensive solution."

"The price of the solution is expensive. The license is scalable. If there are 10 devices it is simple to license."

"There are additional features that cost more than the standard licensing fees."

"Fortinet FortiSIEM is very cost-efficient compared to other SIEM solutions."

"FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market."

"We pay for a license for FortiSIEM. We pay for the license and renewal."

"There is a need to make yearly payments towards the licensing charges attached to the product. The free version license of the product is available for two months."

More Fortinet FortiSIEM pricing and cost advice

"Our pricing for Netsurion last year was US $52,000 per year."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Comms Service Provider

Government

Computer Software Company

26%

Government

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

What is your experience regarding pricing and costs for Fortinet FortiSIEM?

The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.

What needs improvement with Fortinet FortiSIEM?

Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate softw...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Download Fortinet FortiSIEM product report

Fortinet FortiSIEM

July 2025

Download Netsurion product report

June 2025

Also Known As

FortiSIEM, AccelOps

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores