Try our new research platform with insights from 80,000+ expert users

Fortinet FortiMail Cloud vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
Cloud Email (6th), Secure Email Gateway (SEG) (7th)
Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Email Security (6th), Anti-Malware Tools (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.4%, up 1.8% compared to last year.
Microsoft Exchange Online Protection (EOP), on the other hand, focuses on Anti-Malware Tools, holds 1.3% mindshare, down 2.1% since last year.
Cloud Email
Anti-Malware Tools
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The return on investment for us was achieved since we did not have similar incidents again in our environment."
"Fortinet's support is really good."
"The deployment is simple."
"Fortinet is good at providing security beyond our email solution assets."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"This solution is easy to install. The deployment takes about forty-five minutes."
"Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The threat management feature includes policies and alerts that are valuable."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The product's most valuable feature is third-party integrations."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The pre-set policies and configuration analyzer are the most valuable features."
 

Cons

"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"They could look at strengthening anti-spam with the newly observed domains."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"There are no specific new features I would suggest at this moment."
"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"Fortinet policies add an extra load to the endpoint."
"Fortimail Cloud should include more advanced AI features that can analyze every traffic type."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The solution lacks to elaborate on its spam policies."
"It would be helpful for customers if Plan 1 features were included with EOP."
"Some features, like encryption, are not available."
"The security features could be better."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
 

Pricing and Cost Advice

"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"I see how manageable and flexible the licenses are."
"You only have to purchase one license for multiple participants."
"The price of this solution could be more competitive."
"When we're talking about pricing, other products have about the same price. That is normal."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The price could be lower."
"The solution falls on the higher or more expensive side of the spectrum."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The product's pricing is competitive for the US market."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"Online Protection is fairly expensive."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
860,632 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
7%
Hospitality Company
6%
Non Profit
6%
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value. The solution provides cost-saving and scalable options, especially in a clou...
What needs improvement with Fortinet FortiMail Cloud?
The flexibility of the product is an area that could be improved. It would be beneficial to enhance flexibility for better adaptation to various customer environments.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
 

Also Known As

No data available
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
860,632 professionals have used our research since 2012.