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FortiMonitor vs TeamViewer ONE comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Digital Experience Monitoring (DEM)
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (37th), IT Infrastructure Monitoring (40th), IT Alerting and Incident Management (17th)
TeamViewer ONE
Ranking in Digital Experience Monitoring (DEM)
12th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (22nd), Remote Monitoring and Management (RMM) (9th), Patch Management (19th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of August 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of FortiMonitor is 2.9%, up from 2.3% compared to the previous year. The mindshare of TeamViewer ONE is 0.4%. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
FortiMonitor2.9%
TeamViewer ONE0.4%
Other96.7%
Digital Experience Monitoring (DEM)
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiMonitor is 100% stable."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"It provides the best firewall features."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"Fortinet's customer support is very good."
"Transferring files and viewing data work well with TeamViewer Remote Management."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"It's stable and reliable."
"The initial setup of TeamViewer Remote Management is very simple."
"It's considered a trusted application."
"The most valuable feature is the remote management capabilities."
 

Cons

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"There are areas for improvement that FortiManager is addressing."
"The main issue with the solution is the stability problem arising from network issues."
"My team needs full remote support plus more security when transferring data, so TeamViewer Remote Management isn't the best solution for the company."
"I prefer to use AnyDesk. I actually uninstalled TeamViewer."
"Maybe TeamViewer could be improved with more scalability."
"The licensing model is restrictive. Even if you have a license, it's hard to use it."
"When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy."
"The security of the solution could be more secure."
"There are some challenges with compatibility."
 

Pricing and Cost Advice

"Compared to other solutions, FortiMonitor is a very expensive solution."
"There are additional costs needed for certain functionality, such as scalability."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"FortiMonitor's price is very high."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"It is a licensed product."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"We pay a yearly licensing fee."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"There are no charges to be paid for the solution since I use it for personal use."
"My company uses the free version of TeamViewer Remote Management."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"We pay for a yearly license."
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Construction Company
8%
Healthcare Company
8%
Financial Services Firm
8%
Financial Services Firm
13%
Outsourcing Company
13%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Panopta
TeamViewer IoT
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
Carey Paul Honda
Find out what your peers are saying about FortiMonitor vs. TeamViewer ONE and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.