FortiMonitor vs TeamViewer ONE comparison

Fortinet and TeamViewer are both solutions in the Digital Experience Monitoring (DEM) category. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 87% of TeamViewer users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

2,256 Views
271 Comparison Views

100% willing to recommend

TeamViewer ONE

Read 34 TeamViewer ONE reviews

87% willing to recommend

FortiMonitor

TeamViewer ONE

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Executive Summary

We performed a comparison between FortiMonitor and TeamViewer ONE based on real PeerSpot user reviews.

Find out what your peers are saying about Nexthink, Splunk, Cisco and others in Digital Experience Monitoring (DEM).

To learn more, read our detailed Digital Experience Monitoring (DEM) Report (Updated: March 2026).

Buyer's Guide

Digital Experience Monitoring (DEM)

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), IT Infrastructure Monitoring (24th), IT Alerting and Incident Management (13th), Digital Experience Monitoring (DEM) (8th)

TeamViewer ONE

Average Rating

8.4

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

Remote Access (22nd), Remote Monitoring and Management (RMM) (9th)

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

"It provides the best firewall features."

"Fortinet's customer support is very good."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"The product's initial setup phase is easy."

"FortiMonitor's dashboard is very informative and user-friendly."

More FortiMonitor pros

"The most valuable feature is the remote management capabilities."

"The product is secure."

"One of the most valuable features has been that it's a remote tool, I think this is a particularly good tool, and it's user-friendly."

"I like that we can get a remote desktop view and even full control over remote machines for communication and troubleshooting, and we can make calls or chat over the applications, which are all quite helpful."

"Transferring files and viewing data work well with TeamViewer Remote Management."

"There are some great features."

"The solution is easy to set up."

"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."

More TeamViewer ONE pros

Cons

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"FortiMonitor needs to improve its alert system."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

More FortiMonitor cons

"I'm not sure if the security is ideal. They could work to improve it."

"Maybe TeamViewer could be improved with more scalability."

"The solution is a little expensive."

"There have been some delays in the past due to unstable internet connection."

"If there were a way for users to do access reporting, that would be an ideal addition to the product."

"One feature to add would be a mobile remote feature."

"AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more."

More TeamViewer ONE cons

Pricing and Cost Advice

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"There are additional costs needed for certain functionality, such as scalability."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"FortiMonitor's price is very high."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"Addition services could be lower priced."

"There are no charges to be paid for the solution since I use it for personal use."

"Users need to pay a yearly license for TeamViewer Remote Management."

"We pay a yearly licensing fee."

"Its price is a little high as compared to other solutions."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"My company uses the free version of TeamViewer Remote Management."

"We are now using the free version, but probably next year we are going to follow up with the paid version."

More TeamViewer ONE pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Digital Experience Monitoring (DEM) solutions are best for your needs.

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885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Healthcare Company

Computer Software Company

Manufacturing Company

Financial Services Firm

Marketing Services Firm

Manufacturing Company

Healthcare Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What needs improvement with FortiMonitor?

There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...

See all answers

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...

See all answers

What needs improvement with TeamViewer Remote Management?

See all answers

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

See all answers

Comparisons

ThousandEyes vs FortiMonitor

Compared 10% of the time

SolarWinds Network Device Monitor vs FortiMonitor

Compared 8% of the time

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Compared 7% of the time

SolarWinds NPM vs FortiMonitor

Compared 4% of the time

Datadog vs FortiMonitor

Compared 4% of the time

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Compared 19% of the time

Datto Remote Monitoring and Management vs TeamViewer ONE

Compared 13% of the time

Azure Bastion vs TeamViewer ONE

Compared 13% of the time

ConnectWise RMM vs TeamViewer ONE

Compared 11% of the time

Kaseya VSA vs TeamViewer ONE

Compared 10% of the time

More TeamViewer ONE Competitors

Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

March 2026

Download FortiMonitor product report

Buyer's Guide

TeamViewer ONE

March 2026

Download TeamViewer ONE product report

Also Known As

Panopta

TeamViewer IoT

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Carey Paul Honda

Buyer's Guide

Digital Experience Monitoring (DEM)

March 2026

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