Splunk ITSI and FortiMonitor are competitors in the IT service monitoring and analytics category. Splunk ITSI holds an edge with its superior data analytics capabilities, although FortiMonitor's cost-effectiveness is a significant advantage.
Features: Splunk ITSI offers predictive analytics, robust data correlation for troubleshooting, and advanced data visualization through glass tables. FortiMonitor stands out with real-time monitoring, an intuitive dashboard, and simplified alert systems.
Room for Improvement: Splunk ITSI could enhance its deployment flexibility and lower complexity. It also needs better integration with emerging vendors. FortiMonitor might improve by expanding vendor support, enhancing its reporting features, and increasing data processing speed.
Ease of Deployment and Customer Service: Splunk ITSI's deployment process is complex but offset by comprehensive customer support services. FortiMonitor offers straightforward deployment with intuitive setup processes and highly responsive customer service.
Pricing and ROI: Splunk ITSI involves higher initial costs, promising high ROI through its analytics features. FortiMonitor provides a budget-friendly solution, attractive to organizations with financial constraints but still meets essential monitoring needs.
| Product | Market Share (%) |
|---|---|
| Splunk ITSI (IT Service Intelligence) | 2.2% |
| FortiMonitor | 1.7% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 32 |
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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