FortiMonitor and PRTG Enterprise Monitor are in the network monitoring category. FortiMonitor has the upper hand in pricing and support due to its straightforward approach, while PRTG offers more features, which may provide greater value depending on customer needs.
Features: FortiMonitor provides real-time network analytics, intuitive dashboards, and robust alerting mechanisms. PRTG Enterprise Monitor includes extensive sensor-based monitoring, comprehensive reporting tools, and customizable alerts.
Room for Improvement: FortiMonitor could enhance its sensor capabilities, expand reporting options, and offer more customization. PRTG could improve pricing transparency, ease onboarding for new users, and streamline its interface for simplicity.
Ease of Deployment and Customer Service: FortiMonitor features a cloud-based deployment and responsive customer support. PRTG has a more complex deployment process but offers flexibility with on-premise and cloud options, providing versatile customer service solutions.
Pricing and ROI: FortiMonitor presents competitive initial pricing, making it appealing for budget-conscious buyers and promising a clear ROI path. PRTG may require a higher investment but offers significant long-term ROI due to its comprehensive features.
| Product | Market Share (%) |
|---|---|
| FortiMonitor | 0.7% |
| PRTG Enterprise Monitor | 0.6% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.
PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.
What are the key features of PRTG Enterprise Monitor?Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.
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