We performed a comparison between ForgeRock and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."I like the intelligent authentication feature."
"The product is easy to set up."
"We create and define the permissions and configurations for the users."
"The most valuable features of ForgeRock are social login and data protection."
"The most valuable features are that it is easy to manage and it's stable."
"I like the way it is handling authentication and authorization."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"Stability is solid as a rock."
"We can check the activities in the server for fragile files and documents in case of any issues."
"It is great for identity governance."
"It's easy to use and easy to configure."
"CA PAM is working well for us."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"For me, it is the robust API which is the most valuable feature. This allows for low maintenance costs and allows applications to automatically connect. This is great to automate security of the DevOps pipeline for shared secrets across environments. Also, being on Linux and a virtual appliance is great."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We would like this solution to be developed for use with mobile applications."
"The solution's deployment should be made easier."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"I wish it could create local accounts on desktops."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"They should include some assignments in the test environment to explore the product's features."
"We have to do a lot of manual work to automate features."
"The setup is complex."
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ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ForgeRock is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management and ARCON Privileged Access Management.
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