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ForgeRock vs Symantec Privileged Access Manager comparison

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Featured Review
Buyer's Guide
Access Management
July 2022
Find out what your peers are saying about Microsoft, Okta, ForgeRock and others in Access Management. Updated: July 2022.
621,593 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""I like the intelligent authentication feature.""The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."

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"It's easy to use and easy to configure.""Comprehensive coverage of the required features for the PAM solution."

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Cons
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""Automatic Deployment needs improvement. it could be made easier.""In an upcoming release, the solution could improve by limiting the need to do customizations.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

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"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment.""The management console could be improved."

More Symantec Privileged Access Manager Cons →

Pricing and Cost Advice
  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • More ForgeRock Pricing and Cost Advice →

  • "The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
  • More Symantec Privileged Access Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.
    Top Answer:The pricing of the solution is fair but I do not have the full details.
    Top Answer:In an upcoming release, the solution could improve by limiting the need to do customizations.
    Top Answer:Comprehensive coverage of the required features for the PAM solution.
    Top Answer:I think the management console could be improved. I have just watched a demo video for the management console and I think it may need to be simplified. I haven't yet had hands-on experience with the… more »
    Top Answer:Our clients are generally enterprise businesses, mainly in the financial sectors. We are resellers and I'm head of the security business unit.
    Ranking
    3rd
    out of 30 in Access Management
    Views
    8,066
    Comparisons
    5,585
    Reviews
    5
    Average Words per Review
    561
    Rating
    7.4
    Views
    2,856
    Comparisons
    2,027
    Reviews
    1
    Average Words per Review
    767
    Rating
    5.0
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    CA PAM, Xceedium Xsuite, CA Privileged Access Manager
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    CA Privileged Access Manager is a simple-to-deploy, automated, proven solution for privileged access management in physical, virtual and cloud environments. It enhances security by protecting sensitive administrative credentials such as root and administrator passwords, controlling privileged user access, proactively enforcing policies and monitoring and recording privileged user activity across all IT resources.  It includes CA PAM Server Control (previously CA Privileged Identity Manager) for fine-grained protection of critical servers

    Offer
    Learn more about ForgeRock
    Learn more about Symantec Privileged Access Manager
    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    NEOVERA, Telesis, eSoft
    Top Industries
    REVIEWERS
    Financial Services Firm29%
    Media Company14%
    Legal Firm14%
    Outsourcing Company14%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider13%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Retailer20%
    Financial Services Firm20%
    Logistics Company15%
    Government10%
    VISITORS READING REVIEWS
    Comms Service Provider26%
    Computer Software Company24%
    Financial Services Firm8%
    Government7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise72%
    REVIEWERS
    Small Business27%
    Midsize Enterprise5%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    Access Management
    July 2022
    Find out what your peers are saying about Microsoft, Okta, ForgeRock and others in Access Management. Updated: July 2022.
    621,593 professionals have used our research since 2012.

    ForgeRock is ranked 3rd in Access Management with 6 reviews while Symantec Privileged Access Manager is ranked 13th in Privileged Access Management (PAM) with 2 reviews. ForgeRock is rated 7.4, while Symantec Privileged Access Manager is rated 5.0. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory (Azure AD), Okta Workforce Identity and Auth0, whereas Symantec Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, ARCON Privileged Access Management, BeyondTrust Endpoint Privilege Management and BeyondTrust Privileged Remote Access.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.