We performed a comparison between ForgeRock and NetIQ Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the intelligent authentication feature."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Easy to navigate, handle and manage the applications."
"The support is good and prompt."
"We create and define the permissions and configurations for the users."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"The single sign-on feature is excellent."
"Automatic Deployment needs improvement. it could be made easier."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The product's support services in the French language are not free."
"The solution's documentation is not very good, and they do not give more details."
"The identity management model needs a bit of improvement."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"The application portal could be improved with more options and easier customization."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
ForgeRock is ranked 4th in Access Management with 27 reviews while NetIQ Access Manager is ranked 14th in Access Management with 5 reviews. ForgeRock is rated 8.0, while NetIQ Access Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of NetIQ Access Manager writes "Multi-Factor Authentication, stable, and extremely scalable". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas NetIQ Access Manager is most compared with Okta Workforce Identity, Microsoft Entra ID, CyberArk Privileged Access Manager, Auth0 and Symantec Siteminder. See our ForgeRock vs. NetIQ Access Manager report.
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