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Field Effect MDR vs ReliaQuest GreyMatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (11th), Extended Detection and Response (XDR) (25th)
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 1.5%, down from 3.1% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.5%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Field Effect MDR1.5%
ReliaQuest GreyMatter1.5%
Other97.0%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2753850 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Customer security is enhanced with software and update detection while licensing process needs improvement
A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated. Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very user-friendly. We have regular reports to see what is going on."
"We are getting visibility over the network, not just for those hosts that have a Field Effect EDR agent but also things like the Internet of Things, guest networks, or rogue devices. We definitely have visibility into all network traffic, which is very cool."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated."
"The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
"I like how comprehensive Field Effect Covalence is."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"I would like Covalence to implement patch management as well."
"In the AROs tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."
"The area where they can make it better is by giving responses to the end-user. For example, when there is an alert to the administrator, I get it. I have to copy and paste everything to everyone... And then I have to follow up with them, and it's a real pain."
"Field Effect Covalence could benefit from enhancing its packing slip process."
"Covalence's SEAS feature wasn't very user-friendly."
"It would be greatly beneficial to integrate compliance-related reporting directly into the portal."
"Field Effect MDR could broaden its cloud application integrations to integrate better with Office 365, Azure, Salesforce, etc. They integrate about 15 to 20 out of the box. I'd love to see a lot more than that."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"It is on the high end, but it is worth it for the service that you get from them."
"Covalence is cost-effective."
"While the contract duration might change, the pricing remains highly attractive."
"The shift to a per-user pricing model and the introduction of a base price for the on-premises or virtual appliance has been particularly advantageous."
"The pricing is fair and reasonable."
"While Field Effect Covalence's pricing seems competitive for the market, the biggest hurdle lies in the lack of dedicated security budgets within many organizations."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Manufacturing Company
14%
Outsourcing Company
8%
Construction Company
7%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
What is your primary use case for Field Effect Covalence?
My main use case for Field Effect MDR is keeping my customers secure.
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the most are its efficiency and user experience.
 

Also Known As

Field Effect Covalence
No data available
 

Overview

 

Sample Customers

Field Effect MDR is widely adopted by managed service providers (MSPs) and organizations with lean IT teams. It is used to monitor, detect, and respond to threats across distributed environments, helping businesses strengthen their cybersecurity posture while maintaining operational efficiency. Organizations rely on Field Effect MDR to protect hybrid infrastructures, secure cloud applications, and defend against modern threats, including increasingly automated and AI-driven attacks, while maintaining compliance and resilience in a rapidly evolving threat landscape.
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Find out what your peers are saying about Field Effect MDR vs. ReliaQuest GreyMatter and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.