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Fidelis Elevate vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Customers see ROI as they save on staff and other resources.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
USM Anywhere faces scalability issues because of a 60 TB limit.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
 

Setup Cost

USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
The pricing is amazing and really cheap.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
The 365-day block query is a major feature.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
32nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (12th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (24th)
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (47th), Security Information and Event Management (SIEM) (28th), Compliance Management (12th)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. The mindshare of USM Anywhere is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
20%
Financial Services Firm
10%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

First Midwest Bank
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Fidelis Elevate vs. USM Anywhere and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.