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Fidelis Elevate vs Trellix Endpoint Detection and Response (EDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
5.8
Trellix EDR offers improved security and compliance but has mixed reviews on cost-effectiveness and management needs.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
8.1
Trellix EDR customer service quality is inconsistent, with mixed reviews on response times, language barriers, and support effectiveness.
I have contracted support and also have an operating control so I can get various types of support.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.5
Trellix EDR provides scalable solutions for businesses of all sizes, despite some concerns about operational issues and performance.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.6
Trellix EDR is praised for stability and performance, but some browser and deployment issues have been noted.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trellix EDR needs enhanced performance, integration, user interface, historical search, and streamlined management for better user experience.
I am seeing, for workflows, some sort of ethical hacking to test our environment.
 

Setup Cost

Trellix EDR pricing starts at $25,000, offers flexibility for startups, but advanced features and retention fees can increase costs.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trellix Endpoint Detection and Response provides scalable, automated cybersecurity with real-time monitoring, threat visualization, and seamless integration capabilities.
I have spent efforts on training our managers and others - what can software do if the knowledge base is low?
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (25th), Extended Detection and Response (XDR) (23rd)
Trellix Endpoint Detection ...
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. The mindshare of Trellix Endpoint Detection and Response (EDR) is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
CESARCASTRO - PeerSpot reviewer
Enhancements needed for security alerts while ongoing training strengthens defenses
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowadays I am making applications that are publicly seen on the Internet. I need some protection, possibly multi-factor authentication improvements. I am seeing, for workflows, some sort of ethical hacking to test our environment. Knowledge of everything, not only the product - maybe some kind of alerts - needs to emerge. I see the current ones as very low-tier, and they must improve.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
11%
Government
8%
Energy/Utilities Company
8%
Computer Software Company
14%
Financial Services Firm
12%
Government
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What is your experience regarding pricing and costs for McAfee MVISION Endpoint Detection and Response?
I haven't had any really great problems with pricing in the past two or three years.
What needs improvement with McAfee MVISION Endpoint Detection and Response?
This year, I am going to improve some tools to be installed or maybe acquire some services to better manage our web services and work with my coworkers. Application fiber also needs attention. Nowa...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
McAfee MVISION EDR, MVISION EDR, MVISION Endpoint Detection and Response
 

Overview

 

Sample Customers

First Midwest Bank
Sutherland Global Services
Find out what your peers are saying about Fidelis Elevate vs. Trellix Endpoint Detection and Response (EDR) and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.