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Fidelis Elevate vs SentinelOne Singularity Complete vs Symantec Data Loss Prevention comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.4
SentinelOne Singularity Complete cuts costs by boosting productivity, preventing threats, and reducing ransomware risks, offering quick ROI.
Sentiment score
7.3
Symantec Data Loss Prevention boosts ROI by reducing costs and response times, though some users question its ROI clarity.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
7.2
SentinelOne Singularity Complete offers quick, knowledgeable support with remote sessions, though some desire faster, interactive phone or chat options.
Sentiment score
6.2
Symantec Data Loss Prevention's customer service effectiveness varies by region and support tier, highlighting technical expertise but inconsistency.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
The support team changed from MTechPro to a different partner, affecting our experience.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
8.0
SentinelOne Singularity Complete scales efficiently, smoothly handling deployments, adding agents, and supporting growth across diverse IT infrastructures.
Sentiment score
7.6
Symantec Data Loss Prevention is scalable and enterprise-suited, though proxy integration and ease of expansion could improve.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.8
SentinelOne Singularity Complete is praised for stability, performance, and proactive updates, despite occasional third-party software conflicts.
Sentiment score
7.7
Symantec Data Loss Prevention is stable and reliable, with high ratings, minor latency, and fewer issues on Linux platforms.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
SentinelOne Singularity Complete requires UI, integration, resource efficiency, and pricing improvements, with enhanced support and deployment processes.
Symantec Data Loss Prevention needs enhancements in usability, integration, resource management, and scalability, with improvements in support and documentation.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Symantec responded by creating an OCR module, enabling the capability to search within images.
A main disadvantage of Symantec DLP is its reliance on Oracle.
 

Setup Cost

SentinelOne Singularity Complete provides cost-effective endpoint security, with competitive pricing justified by its comprehensive and flexible features.
Symantec Data Loss Prevention offers enterprise-level protection and compliance, with costs varying by configuration, prompting budget planning considerations.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
SentinelOne Singularity Complete is lauded for AI threat detection, automation, user-friendly interface, and efficient endpoint security without cloud reliance.
Symantec DLP offers advanced machine learning, data classification, and integration tools for effective data security and operational efficiency.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
ARAVINDAN K - PeerSpot reviewer
Strengthened security operations with endpoint-level protection but database flexibility could improve
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security. It stands out for supporting multiple protocols like email and SMTP without needing user profile login for endpoint agents. Once policies are downloaded to the local system, they function independently of a user's login. The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
Financial Services Firm
18%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise75
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise12
Large Enterprise27
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities...
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We ...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The s...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
The pricing structure affected a POC deployment where we installed 2,000 endpoints. Despite being a successful POC, t...
What needs improvement with Symantec Data Loss Prevention?
A significant case highlighted an improvement need when a banking company lost 500 customer information pieces throug...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Sentinel Labs, SentinelOne Singularity
Symantec DLP
 

Overview

 

Sample Customers

First Midwest Bank
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
869,883 professionals have used our research since 2012.