2018-02-28T07:14:00Z

What needs improvement with Fidelis Elevate?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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6 Answers

Mostafa Ameen - PeerSpot reviewer
Real User
Top 10Leaderboard
2023-12-12T17:00:28Z
Dec 12, 2023

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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MH
Real User
Top 5Leaderboard
2023-12-11T12:11:44Z
Dec 11, 2023

There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial. Email is a huge attack vector, and while they have a mailbox module, it's not as strong as the other server modules. So, email security needs to be more robust.

FA
Real User
2021-03-22T20:21:59Z
Mar 22, 2021

The detection is determined by the analyst. The analyst has to do the detection. It's not similar to FireEye Mandiant, which has pre-set detection. Still, Fidelis Elevate is improving. As of now, they are creating a lot of detection rules and tools for detecting malicious activity. Configuration, in terms of building the collector and communicating with endpoints, is complex. There is a lot of backend software that needs to be installed on all of the hardware as well.

MG
MSP
2020-11-24T19:35:59Z
Nov 24, 2020

One of the components of Fidelis is on the Windows Server. All the other components are on Linux. I would like to remove the Windows Server. I have had many conversations with Fidelis representatives. A lot of time is being spent with them. The reports in the endpoint area of Elevate can be improved.

AmgadYousry - PeerSpot reviewer
Real User
Top 5Leaderboard
2019-08-19T05:47:00Z
Aug 19, 2019

I think the ADR, in general, can be improved. They need to work on the live response and investigative features. They also need to make the antivirus stronger. It does not have a good antivirus if you compare it to Bitdefender. We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new.

BH
Real User
2018-02-28T07:14:00Z
Feb 28, 2018

Update: The interface bug issue hasn't happened in last three months. This may be solved now, we hope. Support seems better.

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