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F5 Silverline Managed Services vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
F5 Silverline Managed Services
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Web Application Firewall (WAF) (23rd), Distributed Denial-of-Service (DDoS) Protection (14th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (6th), Web Application Firewall (WAF) (14th)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
DejanBlagojevic - PeerSpot reviewer
Mitigates more bot activity when defending web applications than any other vendor but comes at a price
F5 Silverline Managed Services is expensive. You do get world-class quality of mitigation, but I think it is still pricey. You can find similar services, potentially of slightly lower quality, from other vendors like Cloudflare or Akamai for about half the price. When you compare what you get for the money you spend at Cloudflare or Akamai, you do get less protection but you are not dishing out too much for it. On the other hand, at F5 Silverline Managed Services, you do get better protection but, but you are paying double for it. We have had mixed feedback from our clients about this. Most of them would rather pay less for a bit of a lower-quality defense than overshoot their budget. The most common piece of feedback we receive is that the difference in protection levels is not reflected in the price.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Smaller businesses have seen great ROI due to the low investment and strong performance."
"I get a lot of value from Cloudflare's API because it enables you to build a separate environment inside the solution. You can create a domain for performing test requests before you move to the production environment and connect various domains."
"New and innovative way to protect the client's data."
"We're using dynamic components to build flexible pages to create and manage Git merge requests for code and reviews."
"Easier http to https redirect using page rules"
"The solution is very good at mitigating threats."
"It is a fast and secure DNS."
"The most valuable feature of Cloudflare is the GUI. You are able to control the solution very well through the interface. There is a lot of functionality that is embedded in the service."
"It's a good front end for public infrastructure"
"We have a lot of businesses that we put behind this solution, and it has really helped us in terms of monitoring the logs and incidents."
"The most important feature is that they have seven firewall protection, to protect our web servers."
"The best advantage of F5 Silverline Managed Services is that it is easy to use."
"Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."
"The most valuable features are the configuration and configuring the process."
"F5 technical support is really good."
"The most valuable feature of F5 Silverline Managed Services is the benchmark performance."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"Citrix is good for application protection."
"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."
"It has helped us to increase the resiliency of the application and the performance."
"My clients use it for load balancing."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"Its customer support service is good."
 

Cons

"It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration."
"The reporting can definitely be improved to offer a lot more explanation on something that may have happened or has actually happened."
"The analytics, basically the dashboard, doesn't have much to it."
"Sometimes their more advanced caching tools can cause higher first-byte times and problems with JavaScript."
"Cloudflare doesn't have a reverse lookup. We can only do a DNS lookup to get the IP address from the hostname. It doesn't work if you want to look up the hostname from an IPA address."
"The solution could be more user-friendly."
"There might be helpful if there was some web application firewall feature."
"Latencies are always a problem."
"F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."
"There is a lot of room for improvement with their tech support. I am not sure F5 Silverline Managed Services can be classified as having tech support."
"We need to have support for cloud protection, which is not offered by this solution."
"Sometimes tech support can be slow. They take more time assigning engineers to complex issues, however, they resolve the issues by joining me to fix them."
"We'd like more AI to be used. Right now, they don't use it enough."
"The product could be improved on the global load and the integration with the other solution like Cisco and Dell. As a representor of the operation, we prefer to have one platform which can accommodate all type of integration. We are also looking for more improvements in the security policy configuration."
"The price is high in comparison to other products."
"I just hope the price can be cheaper."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
"Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."
"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."
"Manageability and adaptability can also be challenging for end customers."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated."
"The interface could be improved, some customers struggle with that."
"Deployment is complicated."
 

Pricing and Cost Advice

"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."
"The solution is expensive when compared to other products but offers unlimited bandwidth."
"A free version of the solution is available."
"I give the price a five out of ten."
"The price of the solution is expensive."
"The tool is a premium product, so it is very expensive."
"That is one of the great features. I was able to access the majority of the features and services for free."
"For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."
"The price of F5 Silverline Managed Services could be reduced."
"The price of F5 Silverline Managed Services could be better, they are not very flexible. The price of the solution is based on the requirements of the enterprise."
"F5 Silverline Web Application Firewall works based on your bandwidth. They look at the clean bandwidth and do the pricing. 20% of a total pipe would be a clean bandwidth. The list price or a non-negotiated price for F5 Silverline Web Application Firewall would be around $2,200 per application per year for everything that you need. When you get into an enterprise kind of a setup, they negotiate this to the last bit. I would easily take 20% on that, which would be the cost, but it should cover all your Advance WAF features, bot protection, tech campaign, etc. It is built as a package and gives you most of the capability. You don't get the mobile SDK, which is an additional license. Mobile SDK is required only if you're buying or if you have a mobile application, and you are going to instrument F5 or Imperva into your mobile appliance. This anyways would be an additional module. It doesn't come within the WAF, but it is a WAF feature."
"The product’s pricing is reasonable."
"The client pays for the Citrix NetScaler license annually."
"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"
"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."
"The solution is undoubtedly very good, but it is expensive."
"It is an enterprise solution. Thus, its costs are reasonable."
"We have a yearly licencing fee, and there are no additional costs."
"Its price is comparable to others and affordable."
"Ninety day free trial makes it easy to try out this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
18%
Insurance Company
14%
Comms Service Provider
13%
Computer Software Company
11%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you hav...
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

Cloudflare DNS
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about F5 Silverline Managed Services vs. NetScaler and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.