WorkFusion and F5 BIG-IQ are key players in the IT solutions category. WorkFusion is ahead in terms of automation, while F5 BIG-IQ is favored for its management capabilities.
Features: WorkFusion offers strong integration capabilities with machine learning and document processing using OCR and cognitive features. It is recognized for its scalability across multiple geographies with minimal IT hardware requirements and effective SAP integrations. F5 BIG-IQ excels in centralized management, load balancing, and Web Application Firewall (WAF) features, as well as comprehensive monitoring solutions, making it ideal for IT professionals.
Room for Improvement: WorkFusion needs a more user-friendly interface for non-technical users and enhanced document tagging capabilities. It also requires better integration with ERP systems and improved support for dynamic web page selectors. F5 BIG-IQ could improve with a GUI for simpler security rule creation, better interface, and increased automation capabilities, as well as more robust high availability deployment.
Ease of Deployment and Customer Service: WorkFusion supports diverse deployment models, including on-premises, hybrid, and public cloud, offering flexibility. It is praised for customer service with fast response times, although critical issues might face delays. F5 BIG-IQ is mainly deployed on-premises and in private clouds, valued for its strong support and vendor relationships despite its complexity requiring advanced expertise.
Pricing and ROI: WorkFusion's enterprise solutions are viewed as costly, yielding significant ROI through efficiency gains despite the high initial investment. F5 BIG-IQ's pricing structure, usually based on device numbers, is seen as more straightforward and often more economical than other industry offerings.
| Product | Market Share (%) |
|---|---|
| WorkFusion | 0.6% |
| F5 BIG-IQ | 0.4% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Large Enterprise | 23 |
F5® BIG-IQ® Centralized Management provides a unified point of visibility and control for the entire F5 portfolio, ensuring administrators remain aware on the pulse of F5 devices, modules, and licenses and enabling them to deliver optimal application availability, performance, and security.
BIG-IQ manages policies,licenses, SSL certificates, BIG-IP images, and configurations for F5 appliances and for the following BIG-IP moduals across hardware and virtual editions:
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.
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