F5 BIG-IQ vs WorkFusion comparison

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F5 BIG-IQ

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and F5 BIG-IQ are key players in the IT solutions category. WorkFusion is ahead in terms of automation, while F5 BIG-IQ is favored for its management capabilities.

Features: WorkFusion offers strong integration capabilities with machine learning and document processing using OCR and cognitive features. It is recognized for its scalability across multiple geographies with minimal IT hardware requirements and effective SAP integrations. F5 BIG-IQ excels in centralized management, load balancing, and Web Application Firewall (WAF) features, as well as comprehensive monitoring solutions, making it ideal for IT professionals.

Room for Improvement: WorkFusion needs a more user-friendly interface for non-technical users and enhanced document tagging capabilities. It also requires better integration with ERP systems and improved support for dynamic web page selectors. F5 BIG-IQ could improve with a GUI for simpler security rule creation, better interface, and increased automation capabilities, as well as more robust high availability deployment.

Ease of Deployment and Customer Service: WorkFusion supports diverse deployment models, including on-premises, hybrid, and public cloud, offering flexibility. It is praised for customer service with fast response times, although critical issues might face delays. F5 BIG-IQ is mainly deployed on-premises and in private clouds, valued for its strong support and vendor relationships despite its complexity requiring advanced expertise.

Pricing and ROI: WorkFusion's enterprise solutions are viewed as costly, yielding significant ROI through efficiency gains despite the high initial investment. F5 BIG-IQ's pricing structure, usually based on device numbers, is seen as more straightforward and often more economical than other industry offerings.

To learn more, read our detailed F5 BIG-IQ vs. WorkFusion Report (Updated: September 2026).

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F5 BIG-IQ vs. WorkFusion

September 2026

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

F5 BIG-IQ

Ranking in Process Automation

26th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

27th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (13th), Intelligent Document Processing (IDP) (11th)

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of F5 BIG-IQ is 1.0%, up from 0.4% compared to the previous year. The mindshare of WorkFusion is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Mindshare Distribution
Product	Mindshare (%)
F5 BIG-IQ	1.0%
WorkFusion	1.3%
Other	97.7%

Process Automation

Featured Reviews

Bikale Kassu

Manager for Implementation and Administration at a financial services firm with 10,001+ employees

Has faced challenges with visibility and technical support but allows centralized management of multiple sites

The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the security part, it is difficult to present to our management, so we have to capture it and prepare manual reporting options rather than getting them directly from the system. The automation part in F5 BIG-IQ is limited; we are still using it only for load balancing for some services. We haven't integrated it with our Accesso or implemented any automation options. The setup process for F5 BIG-IQ would rate a five out of ten.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Features like AFM, the gateway, and Global DNS are the coolest features that save work for us."

"F5 BIG-IQ is a central management system for the BIG-IP."

"Scalability: To move from larger boxes to smaller boxes, along with virtualization. So, we are not locked into a particular size."

"The reporting feature is quite good."

"The customer service is great."

"We use this solution on a daily basis, and it is very stable."

"F5 is a leader in this space and this is a solution that I recommend."

"It is quite good in a large environment where I have multiple devices; it is easy to manage the devices."

More F5 BIG-IQ pros

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"In our opinion this group are the leaders in providing RPA solutions."

"It's a pretty robust product; it comes packaged with ELK Stack, Elasticsearch, Kibana, and Logstash, and it has a lot of monitoring capabilities that we're taking advantage of."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The customer support is very responsive."

"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

"We have seen Workfusion improve on accuracy and compliance... With the Workfusion model, we reduce human error and the need for further QC. We switch more to a QA process where we're testing whether the model is effective."

"It's a pretty robust product."

More WorkFusion pros

Cons

"The solution should improve pricing. It's expensive in comparison to other American solutions."

"A bug caused me to lose all the configuration."

"Integration with VAS is something that they need to work on."

"F5 BIG-IQ is a complex solution, and it cannot manage everything related to BIG-IPs."

"I would like the product to be cheaper."

"For us, right now, F5 is too expensive."

"The shell, kernel, or Linux has something like a delay, especially with the Virtual Edition, when you are trying to implement it in the cloud and you want to access it remotely with web management. It would be great if they could improve their kernel. It was difficult for me, especially when I got started with BIG-IP. I was struggling to find which commands work with it. If you want to work with it, you have to be a Linux guy."

"F5 BIG-IQ should improve by being a complete certificate management solution because currently, it is only for Venafi. Other automation platforms, should be added."

More F5 BIG-IQ cons

"We are having some database issues, but we are addressing them."

"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."

"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."

"The solution is not user-friendly, this is something they should improve."

"So far, we have developed only one automation using machine learning. The results were less than optimal."

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers."

More WorkFusion cons

Pricing and Cost Advice

"F5 BIG-IQ is a cheap solution."

"I would like the product to be cheaper."

"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."

"Users have to pay an annual subscription fee for the solution's iSeries."

"I can't speak to pricing. It's a contract signed by upper management."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"My client is using RPA Express, which is available for them to use free of charge."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"We are on an annual contract to use the solution."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Construction Company

Comms Service Provider

Healthcare Company

Financial Services Firm

22%

Construction Company

12%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for F5 BIG-IQ?

From the pricing perspective, F5 BIG-IQ rates an eight out of ten as it's reasonably priced.

What needs improvement with F5 BIG-IQ?

What is your primary use case for F5 BIG-IQ?

Currently for WAF, we are moving to another device, F5. We are not using Imperva. F5 BIG-IQ is the Web Application Firewall we're currently using, but regarding the Imperva products, now we are flo...

What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.

What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...

What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...

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Product Reports

Download F5 BIG-IQ product report

F5 BIG-IQ

October 2026

Download WorkFusion product report

September 2026

Overview

F5 BIG-IQ simplifies the centralized management of BIG-IP appliances, providing load balancing and application firewall services. It ensures efficient large-scale operations and is user-friendly, enhancing seamless configuration migrations.

F5 BIG-IQ is designed for organizations seeking to manage multiple F5 appliances through a single interface, offering solutions for load balancing, web application security, and policy migration. Suitable for on-premises or cloud deployments, it caters to service providers and data centers. While some users suggest improvements in GUI usability and performance optimization, F5 BIG-IQ effectively supports web and email security, internet banking, and SSL operations. The GUI is appreciated for ease of use by network-savvy engineers, though dashboard functionality could be enhanced.

What are the standout features of F5 BIG-IQ?

Load Balancing: Manages traffic distribution efficiently across multiple servers.
Centralized Management: Streamlines control of F5 appliance settings from a single location.
Application Firewall: Offers robust protection for web applications against threats.
Seamless Configuration Migration: Allows easy transfer of configurations between devices.
Scalability: Supports operations on a large scale without compromising performance.

What benefits should users expect when evaluating F5 BIG-IQ?

User-Friendliness: Intuitive design for network experts, reducing the learning curve.
Error Reduction: Minimizes errors in policy management, leading to smoother operations.
Efficient Integration: Integrates with existing infrastructure, enhancing workflow continuity.
Cost-Effectiveness: Provides value by optimizing resource allocation and management.

F5 BIG-IQ is implemented across service providers, data centers, and diverse industries for robust load balancing and application security. It handles internet-facing web application security, supports SQL policy management, and enables efficient collaboration with F5 teams. Numerous organizations apply it for internet banking security, email protection, and spearhead SSL transactions, benefiting from its capacity to adapt to rapidly changing requirements.

WorkFusion specializes in automating tasks such as invoice processing and order entry, leveraging advanced technologies like OCR and ML, making it ideal for industries requiring efficiency and decreased manual labor.

WorkFusion offers comprehensive robotic process automation, known for its reliable document processing engine utilizing machine learning and OCR technologies. While enhancing workflow management capabilities through Control Tower, it interfaces well with systems lacking APIs, making it flexible for various implementations. The solution is customizable and scalable to handle complex tasks efficiently. Despite its technical nature, user-friendly dashboards and workspaces ensure accessibility for non-technical stakeholders with minimal training. However, areas needing improvement include dynamic feature integration and better ERP solution compatibility, addressing the calls for simplified infrastructure setups.

What are the key features of WorkFusion?

Robust Automation Process: Effectively automates tasks like invoice processing through RPA.
Document Processing: High automation rates using OCR and machine learning.
Control Tower: Enhances workflow management for optimized operations.
Integration Flexibility: Interfaces seamlessly with systems lacking APIs.
User-Friendly Dashboard: Minimal training required, accessible for all stakeholders.

What benefits or ROI should users expect in WorkFusion reviews?

Process Efficiency: Significant reduction in manual labor for tasks like order entry.
Scalability: Easily handles complex and evolving operational requirements.
Cost Efficiency: Reduces operational costs by minimizing reliance on human resources.
Ease of Use: User-oriented interface requiring minimal training, improving deployment speed.

WorkFusion sees implementation across industries like banking, transportation, and finance, where businesses leverage its capabilities for compliance, credit, and operations automation. While often employed in cloud-based or on-premises models, some organizations prefer hybrid installations to balance control with flexibility. Using machine learning, it optimizes processes like document reading and reduces reliance on human capital, enabling companies to focus on strategic initiatives and economic growth.

Sample Customers

Information Not Available

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street