We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and ISL Online based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable and reliable."
"The portal access was very good."
"This is a product that is easy to install and integrate, and it is simple to use."
"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"Our customers have never complained about the stability"
"The product allows us to create customized portals for your users."
"F5 BIG-IP APM is relatively easy to use."
"The most valuable feature is safety."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."
"We can also monitor our systems at any time from practically anywhere."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"I personally really appreciate the file transfer feature as it is really easy to use."
"Setting up the solution is easy and there's no maintenance involved."
"The technical support’s response time must be improved."
"The operational deployment is not great."
"Integrating identity providers and single sign-on solutions can simplify user authentication and access control."
"F5 BIG-IP APM disconnects when you leave it for long enough, but that is natural for IT solutions to do. That's a little bit frustrating."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"The solution’s GUI looks very old."
"The solution is quite costly."
"The price of this product can be improved."
"It would be helpful if they had iSupport for supporting Apple phones."
"They need to better advertise the features."
"There could be a section in the menu describing the new features and changes."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"I would like to be able to access and manage all brands of smartphones."
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F5 BIG-IP Access Policy Manager (APM) is ranked 10th in Remote Access with 13 reviews while ISL Online is ranked 16th in Remote Access with 9 reviews. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while ISL Online is rated 9.8. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of ISL Online writes "Easy to deploy, stable, scalable and safe". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Ivanti Connect Secure and Microsoft Remote Desktop Services, whereas ISL Online is most compared with TeamViewer, Splashtop Remote Support and ConnectWise ScreenConnect. See our F5 BIG-IP Access Policy Manager (APM) vs. ISL Online report.
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