We compared ESET PROTECT Enterprise and VirusTotal based on our users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: ESET PROTECT Enterprise is praised for its performance and intuitive, powerful management interface, with dynamic folders and group capabilities. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: ESET PROTECT Enterprise users have suggested that file downloads should be enabled in ESET File Security. They also want more automation and better dashboard reporting. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Ease of Deployment: ESET PROTECT Enterprise is generally considered easy to set up, but some users struggled with proxy configuration. On-prem setups take longer and require additional configuration, but cloud setups are problem-free. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Service and Support: Customers have had positive experiences with ESET’s customer service, rating it highly. The setup process for VirusTotal was relatively easy and can be completed in a few days. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Pricing: ESET PROTECT Enterprise offers low licensing costs. Users find its pricing reasonable. VirusTotal is generally considered to be a cost-effective solution.
ROI: Users said that ESET PROTECT Enterprise delivered a positive ROI. VirusTotal has a positive ROI.
Comparison Results: ESET PROTECT Enterprise is an affordable solution that is highly regarded for its impressive performance, resource efficiency, and hassle-free setup. At the same time, users say ESET PROTECT Enterprise could enhance its file downloading capability and automation. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"The solution offers a lot of configuration capabilities."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution doesn't have high memory usage."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"We can easily manage resources, disable or enable clients and update them."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The most valuable feature is the worldwide malware information database."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"I would like to see more features on the reporting side of things."
"Sometimes, the connection to the machine requires troubleshooting."
"The availability and sustainability could also be improved."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"The solution can be quite technical and therefore is challenging for new users."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"Its automation can be improved."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
ESET PROTECT Enterprise is ranked 14th in Anti-Malware Tools with 10 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 2 reviews. ESET PROTECT Enterprise is rated 9.0, while VirusTotal is rated 9.0. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of VirusTotal writes "A highly stable solution that can be used to manually investigate data leaks, compromised information, and malware". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus, whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future. See our ESET PROTECT Enterprise vs. VirusTotal report.
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We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
