


ESET PROTECT Enterprise and UnderDefense are competitors in the cybersecurity sector. UnderDefense stands out for its advanced features and proactive threat management, while ESET PROTECT is noted for its competitive pricing and strong support.
Features: ESET PROTECT Enterprise offers comprehensive threat detection, seamless integration, and advanced reporting tools. UnderDefense provides superior threat intelligence, enhanced incident response, and granular security controls, with a focus on proactive threat hunting and risk assessment.
Room for Improvement: ESET PROTECT Enterprise could enhance its proactive threat hunting capabilities and offer more granular controls. It may also benefit from improving incident response features. Conversely, UnderDefense could work on reducing initial setup complexity, provide more cost-effective solutions, and streamline its service deployment process.
Ease of Deployment and Customer Service: ESET PROTECT Enterprise is known for its straightforward deployment and responsive support, aided by extensive documentation. UnderDefense focuses on offering personalized onboarding and customized solutions, emphasizing ongoing customer success and engagement.
Pricing and ROI: ESET PROTECT Enterprise is cost-effective with a favorable ROI over time. UnderDefense, while having a higher setup cost, justifies its price with advanced capabilities and a significant strategic impact on security postures. Its higher initial expenses are often viewed as offset by long-term value.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
Log triage no longer takes up our security team's calendar, allowing those hours to go into platform architecture, our DRM protections, and proactive hardening.
Each alert comes with the caller, the endpoint, and the queries, so we do not dig through logs.
I have seen a return on investment, mainly in time and not having to build a team, as we did not need to hire a security team to get around-the-clock cloud coverage.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
When we needed a baseline adjusted or a finding explained, we got a clear answer quickly.
I would rate the customer support on a scale of 1 to 10 as 10.
The customer support has been responsive and helpful.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
Our platform sees sharp spikes from bulk uploads and fast-spreading assets, and UnderDefense Agentic AI SOC handles them without needing us to resize or retune anything.
UnderDefense's scalability is good, as the same coverage applies as our cloud environment grows without us changing anything on our side.
Our traffic is high, and UnderDefense handles it without us changing anything.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
We use it every day and it has run steadily, including when our traffic is high.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
It is worth it for accurate triage later, but a template for common upload patterns will shorten that time.
The setup and daily use have both been smooth.
Showing the customer name in the alert would help.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
licensing was clear from the start, giving me good value for the price
Compared with building the same coverage in-house, it is a much lower cost and did not require us to hire.
Pricing was fair for what we get, setup was easy and took very little of our time, and the licensing was clear from the start, enabling us to see good value for the price.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
The linking, the filtering, and the readable reasoning each help on their own, but together, they allow a small security team to handle the volume our platform produces without losing sight of the cases that matter.
It has full-time support 24/7 with proactive reports, and monitoring runs around the clock.
The sorting signals and clear reports help my team day-to-day because every morning we look at a short list of cases that matter instead of a long list of raw alerts, and each case comes with the full picture, so we can decide in a few minutes whether it needs action.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 4.7% |
| UnderDefense | 0.2% |
| ESET PROTECT Enterprise | 1.3% |
| Other | 93.8% |



| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
ESET PROTECT Enterprise is a robust security platform for threat detection and management, offering features like dynamic folders and reporting tools. It provides online transaction security and effective threat protection with tools for compliance and policy customization.
Designed for advanced threat management, ESET PROTECT Enterprise offers a range of features to enhance online security. The straightforward console aids in managing dynamic groups and EDR capabilities efficiently. Zero-Day protection and customizable policies ensure compliance, while its resource-efficient design supports older hardware. Despite needing improvements in remote deployment, user-friendliness, and connection stability, it remains a compelling choice for managing computers, extending antivirus protections, and handling device management across multiple operating systems.
What are the key features of ESET PROTECT Enterprise?In industries such as finance, healthcare, and manufacturing, ESET PROTECT Enterprise is implemented for its reliable security and management of endpoint devices. It automates antivirus installations and enhances web filtering to safeguard critical systems and data. Many sectors rely on its capability to isolate compromised systems and manage policy applications on-premises or during a cloud transition.
AGENTIC AI SOC
UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage.
▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all repetitive work from your team.
▸ 2 Minutes Per Alert: Complete SIEM queries, threat intel checks, and cross-system correlations in 2 minutes. Every step fully observable and auditable.
▸ Human at Every Decision Point: The platform verifies suspicious activity with end-users via Slack or Teams, then routes containment decisions to your team or our 24/7 IR experts.
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