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ESET Inspect vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Inspect
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (38th), Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of ESET Inspect is 0.9%, down from 1.2% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Heimdal Endpoint Security0.7%
ESET Inspect0.9%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Cees Van Den Haak - PeerSpot reviewer
ICT Manager at Bouwbedrijf de Vries en Verburg BV
A product with an easy setup phase that helps manage attacks and vulnerabilities
The most valuable features of the solution stem from the fact that you can manage and react to vulnerabilities and attacks on all the workstations or laptops. You can put certain workstations and isolation. With ESET PROTECT, you see only one machine that is protected, but with ESET Inspect, you see all the machines that are protected in an environment.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"But overall, when we speak about security and protection, they are one of the top providers."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"They did what they said, and this solution could apply to any scenario."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"This solution is easy to install, setup and monitor."
"I find the multilayered endpoint security the most valuable feature."
"The product's most valuable features are its performance and stability."
"Rules are the most valuable feature of ESET Inspect. They are created through XML language, and they track and filter events from endpoints. If the event matches the rule, the rule is triggered. Exceptions are the second most valuable feature because it gives you the power to filter false positives in large numbers. The third most valuable feature is the Learning mode that facilitates making exceptions for known processes with a good reputation."
"Scalability-wise, it is a very good solution."
"ESET Enterprise Inspector's greatest asset lies in its user-friendly interface, which allows for easy navigation and thorough analysis of incidents."
"ESET Enterprise Inspector's most valuable feature is EDR."
"The rules are the best and most useful features."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"Limited remote connection."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"The GUI could be improved."
"Dashboards do not allow everyone to see what's happening."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"One area that needs improvement for the product is ransomware protection, which does not offer complete security."
"The product is complex to configure, and there are too many errors that are not errors, making it an area that can be considered for improvement."
"It may be difficult for a first-time customer to understand all of the functions that are available to him."
"It is not a stable product. We were disappointed in the stability of this product in comparison to McAffee."
"The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources."
"The platform's price could be better."
"Every vendor is working on making the job of SOC analysts easier, with fewer false positives and more precise detections. ESET uses LiveGrid technology that provides feedback on the reputation of files and operations. It's hard to eliminate all of the false positives, but hopefully, we'll see some improvement with the advances in AI."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"I don't recall what the cost was, but it wasn't really that expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing is a little high. It is per user per year."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"I feel it is a very expensive product."
"The platform is expensive; it could be cheaper."
"The platform's licensing is affordable and straightforward."
"This is true in the case of licensing, we do not have the most expensive products, and we don't have the cheapest product, it's somewhere in the middle. Perhaps a little higher from the middle, but we are known for what we provide to our customers, and they are pleased."
"The pricing and licensing are the big issue now, in my opinion. If the price was less than other companies, or a one-time charge for service was available, I think there would be more users of this solution."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
13%
Financial Services Firm
9%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Enterprise Inspector
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Mitsubishi Motors, Allianz Suisse, Cannon, T-Mobile
Brother, Symbion, CPH West
Find out what your peers are saying about SentinelOne, CrowdStrike, Microsoft and others in Endpoint Detection and Response (EDR). Updated: September 2026.
913,806 professionals have used our research since 2012.