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ESET Endpoint Protection Platform vs Red Canary comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Users report mixed ROI experiences with ESET, appreciating its efficiency, cost savings, enhanced security, and streamlined patch management.
Sentiment score
8.6
Red Canary enhances ROI by cutting threat response time, saving 80 hours weekly and $70k annually in operational costs.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
Project engineer at IT Solution india private limited
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
I think it is a good investment since it provides accurate details.
Security Analyst - Tier 2
We have probably spent maybe 15% of the time that we were spending on incident investigation and system monitoring, demonstrating a return on investment.
Head of Information Security and Privacy at Ovative Group
 

Customer Service

Sentiment score
7.0
ESET Endpoint Protection receives positive feedback for support, though availability issues exist, especially in certain regions.
Sentiment score
8.6
Red Canary's support is praised for knowledgeable staff, prompt responses, and dedicated resources, earning high customer satisfaction ratings.
They have great technical support.
Owner at Online IT
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Project engineer at IT Solution india private limited
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
In emergencies, there is an on-call person available to resolve issues immediately.
SOC Analyst at Valorant
Another agent can substitute if the previous one is not available, allowing us to get additional details and opinions.
Security Analyst - Tier 2
Their customer support is excellent.
Head of Information Security and Privacy at Ovative Group
 

Scalability Issues

Sentiment score
7.3
ESET Endpoint Protection Platform is scalable, versatile for various environments, and praised for ease of use and minimal hardware needs.
Sentiment score
7.7
Red Canary scales efficiently across clients and processes large data volumes, though pricing may concern smaller non-IT banks.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
We've been able to connect and throw all of the data that we have access to over to their systems to parse, process, and monitor without issue.
Head of Information Security and Privacy at Ovative Group
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is highly stable and reliable, with minimal issues, consistently receiving high ratings for performance.
Sentiment score
8.7
Red Canary is stable with round-the-clock monitoring, providing consistent performance without downtime or reliability issues for users.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

ESET Endpoint Protection Platform struggles with updates, complex interface, integration, and needs enhanced features and support improvements.
Red Canary needs enhanced detection accuracy, faster investigations, better integrations, and improved tools for analysis and user support.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESST Endpoint Protection Platform lacks a backup restoration feature.
Project engineer at IT Solution india private limited
Red Canary can be improved by continuing to add new features and capabilities.
Head of Information Security and Privacy at Ovative Group
I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representation to easily identify what happened.
Security Analyst - Tier 2
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
SOC Analyst at Valorant
 

Setup Cost

ESET Endpoint Protection Platform is considered cost-effective by enterprise buyers, with competitive pricing and flexible licensing options.
Red Canary's premium pricing offers 24/7 monitoring and expert analysis, costing $35k-$60k annually, justifying robust security investment.
The price is very reasonable compared to the features provided.
Project engineer at IT Solution india private limited
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
The services are higher priced.
SOC Analyst at Valorant
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, robust protection, ease of use, and affordability, ensuring efficient and scalable security.
Red Canary offers automation, 24/7 monitoring, and EDR integration for effective threat detection and rapid incident response.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
Project engineer at IT Solution india private limited
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
Red Canary has impacted my organization positively because we treat any ticket triggered by them as high priority due to the fact that 99 percent of the time it is a true positive.
Security Analyst - Tier 2
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
SOC Analyst at Valorant
Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization.
Head of Information Security and Privacy at Ovative Group
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
20th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Anti-Malware Tools (9th)
Red Canary
Ranking in Advanced Threat Protection (ATP)
23rd
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (38th), Managed Detection and Response (MDR) (14th), Risk-Based Vulnerability Management (17th)
 

Mindshare comparison

As of October 2026, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 2.2%, down from 2.6% compared to the previous year. The mindshare of Red Canary is 1.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.2%
Red Canary1.9%
Other95.9%
Advanced Threat Protection (ATP)
 

Featured Reviews

MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
JH
Head of Information Security and Privacy at Ovative Group
Gained trusted 24/7 threat coverage and now focus security efforts on architecture and design
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues. The Red Canary team's expertise stands out compared to others I've worked with because their team is organized into smaller pods that support a given number of clients, so they're not just a bevy of operators going around the clock. The teams themselves have coordination and cohesion, and they get to know us. Their integrations into the different platforms and systems that we use all line up with our needs, whereas a number of other platforms offered a different variety of integrations that did not line up with our requirements. Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization. With the freed-up resources, we've been able to implement CSPM, SAST, software testing tooling, and engage much more closely with our developers and engineers to focus on secure architecture and design.
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
14%
Manufacturing Company
10%
Construction Company
8%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is very reasonable compared to the features provided.
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could enhance the overall experience and reliability. ESST Endpoint Protection Platfor...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When attackers target my system, ESET catches and scans the threat with its signature ...
What needs improvement with Red Canary MDR?
I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representation to easily identify what happened.
What is your primary use case for Red Canary MDR?
My main use case for Red Canary is that a Red Canary analyst monitors our logs, and if they see any abnormality, they create a ticket that we use to analyze the situation. We assign that ticket and...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Red Canary and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.