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ESET Endpoint Protection Platform vs Palo Alto Networks WildFire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
6.5
Palo Alto Networks WildFire provides cost-effective, centralized threat management, reducing security costs and improving efficiency in high-threat environments.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
Presale Engineer at Westcon-Comstor
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
7.0
Palo Alto Networks WildFire's support is responsive and expert but varies in availability and response time, especially for smaller companies.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
Technical Superintendent at Indian Institute Of Technology, Patna
The support is quite difficult to access promptly.
Content Specialist at PeerSpot
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
Presale Engineer at Westcon-Comstor
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
8.2
Palo Alto Networks WildFire efficiently scales for diverse environments, supporting thousands of users while integrating well with security modules.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Palo Alto Networks WildFire is scalable, and I give it a nine for scalability.
Content Specialist at PeerSpot
Wildfire is highly scalable.
Technical Superintendent at Indian Institute Of Technology, Patna
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
8.5
Palo Alto Networks WildFire is highly rated for reliability, seamless integration, and effective network security performance without disruptions.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
It performs filtering, malware blocking, and scanning.
Engineer at Taalumgroup
The solution is scalable and stable.
Technical Manager at PSR
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
WildFire needs improvements in integration, user-friendliness, and pricing, along with better support, automation, and global availability.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
Technical Superintendent at Indian Institute Of Technology, Patna
There are not any negative aspects; the only issue is the price when compared to others.
Engineer at Taalumgroup
The support could be improved, as it takes a while to get assistance from the vendors.
Content Specialist at PeerSpot
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Palo Alto WildFire offers advanced threat protection, appealing to enterprises despite its high cost, potentially deterring smaller organizations.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
I would rate it an eight out of ten in terms of affordability.
Presale Engineer at Westcon-Comstor
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Palo Alto Networks WildFire automates threat analysis, excels in sandboxing, and offers robust security with cloud-based, user-friendly features.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The primary purpose is to protect computers from viruses and ransomware.
Retired at BEMSIS INFORMATICS LTD.
Integrating Palo Alto Networks WildFire with various security protocols similar to a firewall has significantly improved the overall threat detection capabilities in our organization.
Content Specialist at PeerSpot
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
Technical Superintendent at Indian Institute Of Technology, Patna
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
19th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Anti-Malware Tools (8th)
Palo Alto Networks WildFire
Ranking in Advanced Threat Protection (ATP)
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
71
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 2.3%, down from 3.3% compared to the previous year. The mindshare of Palo Alto Networks WildFire is 7.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks WildFire7.6%
ESET Endpoint Protection Platform2.3%
Other90.1%
Advanced Threat Protection (ATP)
 

Featured Reviews

Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Faced with deployment challenges but benefits from detailed reporting and cost efficiency
CrowdStrike sits at the kernel level and we don't know how it's operating, but we get the message; however, ESET Endpoint Protection Platform sometimes has issues with policies where users complain about popping up notifications. When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that. The blocking notification in ESET Endpoint Protection Platform comes in when it is installed from the user; it should not disturb them because we are in a domain environment, and sometimes users are not able to bypass or minimize many things they are facing. Additionally, it is not detecting pirated software, which could be a bug. I trust ESET Endpoint Protection Platform, and they should ensure that software with bugs are not getting through. While it is cheap, ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance. If the price is low, ESET Endpoint Protection Platform is saving money, but time-wise, we face problems because when users have issues, we need to spend time rectifying them.
RK
Engineer at Taalumgroup
Achieve effective threat prevention and seamless integration with powerful technical support
Integration with third-party products is possible. For example, connecting a mail gateway with Palo Alto Networks WildFire allows them to handle prevention. Palo Alto Networks WildFire is a cloud-based sandboxing solution. The firewall is connected to WildFire, and XDR performs sandboxing from the cloud. WildFire conducts malware scanning and emulation, then informs the firewall to block threats based on the response. It also generates reports regarding malware and other issues. The sandboxing process involves sending sample files to the cloud for scanning, checking file authenticity, certificates, and detecting malicious code. WildFire performs multiple checks and informs the XDR agent about file status. This automatic process occurs within minutes or seconds. For unknown or suspicious files, immediate blocking occurs while samples are sent to WildFire for identification. I rate Palo Alto Networks WildFire a 9 out of 10.
report
Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Comparison Review

it_user206346 - PeerSpot reviewer
Security Consultant at Webernetz.net - Network Security Consulting
Mar 11, 2015
Cisco ASA vs. Palo Alto Networks
Cisco ASA vs. Palo Alto: Management Goodies You often have comparisons of both firewalls concerning security components. Of course, a firewall must block attacks, scan for viruses, build VPNs, etc. However, in this post I am discussing the advantages and disadvantages from both vendors concerning…
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise16
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
How does Cisco Firepower NGFW Firewall compare with Palo Alto Networks Wildfire?
The Cisco Firepower NGFW Firewall is a very powerful and very complex piece of anti-viral software. When one considers that fact, it is all the more impressive that the setup is a fairly straightf...
Which is better - Wildfire or FortiGate?
FortiGate has a lot going for it and I consider it to be the best, most user-friendly firewall out there. What I like the most about it is that it has an attractive web dashboard with very easy nav...
How does Cisco ASA Firewall compare with Palo Alto's WildFire?
When looking to change our ASA Firewall, we looked into Palo Alto’s WildFire. It works especially in preventing advanced malware and zero-day exploits with real-time intelligence. The sandbox featu...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Palo Alto Networks WildFire and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.