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ESET Endpoint Protection Platform vs Microsoft Defender for Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
Sentiment score
6.7
Microsoft Defender for Identity improves incident management, reduces costs, enhances ROI, and saves time despite unclear financial benefits.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Sentiment score
8.4
Microsoft Defender for Identity's support receives mixed feedback, with users praising premium service but noting poorer lower-tier support responses.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Sentiment score
8.6
Microsoft Defender for Identity is scalable, efficiently supports large networks, and integrates well into Microsoft-centric environments with minimal effort.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
Sentiment score
7.8
Microsoft Defender for Identity is stable and reliable, though occasional sensor restarts occur, generally scoring 6-9/10 in stability.
In terms of stability, I can rate it at nine out of ten.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
 

Room For Improvement

ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
Microsoft Defender for Identity needs better integration, usability, and support, with improved detection and cost efficiency highlighted by users.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
 

Setup Cost

ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
Microsoft Defender for Identity is cost-effective within E5, offering flexibility compared to standalone purchases or E3 add-ons.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
Ensuring a fair price according to market standards.
 

Valuable Features

ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Microsoft Defender for Identity excels in integration, real-time detection, privilege management, AI analytics, and comprehensive security monitoring features.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
The most valuable features of Microsoft Defender for Identity include its automatic remedies, possibilities for avoiding incidents, the privilege manager, and the generation of logs that facilitate a safer environment.
I find the most valuable features in Microsoft Defender for Identity to be the conditional access and the rule-based access control to give users their actual role-based permission to work.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (18th), Anti-Malware Tools (8th)
Microsoft Defender for Iden...
Ranking in Advanced Threat Protection (ATP)
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Microsoft Security Suite (5th), Identity Threat Detection and Response (ITDR) (3rd)
 

Mindshare comparison

As of June 2025, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 3.5%, down from 7.8% compared to the previous year. The mindshare of Microsoft Defender for Identity is 7.1%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
ROBERT-CHRISTIAN - PeerSpot reviewer
Integration within the ecosystem enhances collaboration and automates functionalities
The integration into the Microsoft Defender ecosystem is the most valuable feature of Microsoft Defender for Identity. It fits very nicely with all the other Defender tools, allowing for excellent collaboration among them. It also fits seamlessly into Microsoft Sentinel SIEM. Furthermore, Microsoft security solutions can save time as they allow the automation of numerous functionalities, and the reporting inside the Microsoft ecosystem is commendable.
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Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
858,038 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about Microsoft Defender for Identity?
Microsoft Defender for Identity provides excellent visibility into threats by leveraging real-time analytics and data intelligence.
What needs improvement with Microsoft Defender for Identity?
In Microsoft Defender for Identity, I would appreciate improvements in providing information on conditional access. They have added more control that can be put in place, which was not present year...
What is your primary use case for Microsoft Defender for Identity?
The main use cases for Microsoft Defender for Identity involve working with security and signing risk aspects. I work with conditional access, though I have not implemented this task yet.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Microsoft Defender for Identity and other solutions. Updated: June 2025.
858,038 professionals have used our research since 2012.