escala CRM vs monday.com comparison

escala and monday.com are both solutions in the CRM category. escala is ranked #31 with an average rating of 9.0, while monday.com is ranked #7 with an average rating of 8.4. escala holds a 0.4% mindshare in CRM, compared to monday.com’s 1.9% mindshare. Additionally, 100% of escala users are willing to recommend the solution, compared to 98% of monday.com users who would recommend it.

escala CRM

Read 1 escala CRM review

289 Views
289 Comparison Views

100% willing to recommend

monday.com

Read 227 monday.com reviews

4,891 Views
1,907 Comparison Views

98% willing to recommend

escala CRM

monday.com

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Executive SummaryUpdated on Oct 5, 2025

Monday.com and Escala CRM compete in the project management solutions category. Monday.com appears to have the upper hand with its extensive customization options and visual project tracking catering to a wide range of industries, while Escala CRM excels in providing comprehensive client management for businesses prioritizing customer interactions.

Features: Monday.com offers flexible workflows, a variety of integrations, and detailed time tracking for adaptable task requirements. Escala CRM provides robust customer relationship management tools, powerful sales tracking, and pipeline management for superior customer insight handling.

Ease of Deployment and Customer Service: Monday.com is known for its intuitive setup process and extensive online resources, making it easily adaptable for teams. Escala CRM offers a structured deployment process with personalized support, ensuring strong alignment with client requirements but may involve a steeper learning curve.

Pricing and ROI: Monday.com offers competitive tiered pricing that aligns with its level of customization and features, delivering notable ROI for general project management needs. Escala CRM requires a more significant upfront investment but provides a higher ROI for companies seeking detailed CRM solutions.

To learn more, read our detailed CRM Report (Updated: October 2025).

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CRM

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

escala CRM

Ranking in CRM

31st

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

monday.com

Ranking in CRM

7th

Average Rating

9.4

Reviews Sentiment

7.4

Number of Reviews

227

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th), Opportunity Management (5th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of escala CRM is 0.4%, up from 0.1% compared to the previous year. The mindshare of monday.com is 1.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com for Enterprise	1.9%
escala CRM	0.4%
Other	97.7%

CRM

Featured Reviews

Alveiro Goyeneche

Desarrollo de negocios at SEGEN GROUP SAS

Best suitable for small to medium companies and offers excellent technical support and training

The dashboard and reporting features of escala CRM have been beneficial because they are straightforward to use. Unlike other tools that try to do too much, escala focuses on simplicity, making it easier to train employees and adapt to our market needs. This simplicity is crucial for us, as extensive training can be expensive and time-consuming. The integration of Escala CRM with other tools is very good, particularly due to its use of APIs. Integrating with other applications is straightforward and standard practice, making it easy to connect with different tools as needed. Whether I would recommend escala CRM to others depends on the specific needs of the customer. If they require more than just CRM functionality, such as digital marketing capabilities, escala may not be a good fit. However, if they primarily need CRM features, it is worth considering based on its focus on small and medium-sized companies, excellent support, and training. Overall, I would rate escala CRM as a nine out of ten.

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Alan Chiou

PM at Galaxy Software Services

User-friendly interface simplifies project management but it requires stable connectivity

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Escala CRM is its excellent training and support."

"Since I'm using it for a variety of purposes, not just project management, I can customize boards and workspaces based on the needs of that particular workflow."

"I found the task management features as the most useful and necessary."

"It is easy to use and our processes are much better organized and reviewed."

"Monday.com increases the transparency of project management and team management."

"The ability to assign members to tasks and then have them update the status on them and even ask related questions under the task has been very helpful."

"Monday is very easy to use and is very user-friendly."

"The feature that I have found most valuable is the boards on Monday which allow for allocation, time tracking, and storing of important information."

"The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful."

More monday.com pros

Cons

"It might not be suitable for larger enterprises."

"It would be good to include more automated features that are easy to set up between different boards."

"I have never not found a feature I want."

"I would like the web-based app to be able to switch between different accounts. The mobile app can switch between accounts pretty easily, but with the web-based app, you have to log out and log back in to do it."

"It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section)."

"We would like to see better Microsoft Outlook integration."

"The stability could be improved."

"Even when the person leaves the team, he/she can still access all the files he/she created."

"The product can be improved by adjusting some of the ways in which the "boards" work."

More monday.com cons

Pricing and Cost Advice

Information not available

"The pricing of monday.com is worth it."

"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."

"The price is reasonable for the number of users we have."

"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."

More monday.com pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	177
Midsize Enterprise	25
Large Enterprise	21

Questions from the Community

What do you like most about escala CRM?

The most valuable feature of Escala CRM is its excellent training and support.

See all answers

What needs improvement with escala CRM?

Currently, I don't see any areas that need improvement with Escala CRM. It meets our needs well at the moment. However, it might not be suitable for larger enterprises.

See all answers

What is your primary use case for escala CRM?

Escala CRM is very good for sales tracking, lead management, and self-tracking. It is practical, simple, and easy to use, especially for companies with up to 100 employees. The process on the site ...

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Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What do you like most about monday.com?

The product's initial setup phase was straightforward.

See all answers

What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

See all answers

Comparisons

Odoo vs escala CRM

Compared 100% of the time

More escala CRM Competitors

Odoo vs monday.com

Compared 11% of the time

Jira vs monday.com

Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

ServiceNow Strategic Portfolio Management vs monday.com

Compared 4% of the time

Smartsheet vs monday.com

Compared 4% of the time

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Product Reports

Buyer's Guide

CRM

October 2025

Download escala CRM product report

Buyer's Guide

monday.com

October 2025

Download monday.com product report

Overview

Escala CRM is a dynamic CRM solution, designed to optimize customer relationship management processes. It offers a robust set of features tailored for efficiency and productivity in managing client interactions.

Escala CRM caters to businesses looking for a comprehensive tool to streamline communications, enhance customer engagement, and drive sales efficiency. Known for its customizable dashboard and integrated analytics, it aids in delivering insightful data that empowers decision-making. While it offers valuable features like automation and integration with other platforms, users have noted areas for improvement, such as enhanced mobile functionality and more intuitive reporting options.

What are the key features of escala CRM?

Customization: Tailor functionalities according to specific business requirements.
Analytics: Generate comprehensive reports to track performance indicators.
Integration: Seamlessly connect with third-party applications to enhance productivity.
Automation: Streamline workflows to improve operational efficiency.

What benefits should you expect when using escala CRM?

Increased Efficiency: Automate repetitive tasks to save time.
Enhanced Decision Making: Access to insightful analytics.
Improved Customer Engagement: Better communication tools lead to stronger relationships.
Scalability: Adapt and grow with your business needs.

Implementing escala CRM can vary across industries. In healthcare, it helps manage patient interactions more effectively, while in retail, it supports targeted marketing campaigns. Each industry can leverage its features to meet specific operational demands, maximizing return on investment.

escala

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Sample Customers

Information Not Available

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: October 2025.

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