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Eptica WCS Suite vs Kana Express comparison

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Eptica Logo
55 views|44 comparisons
Verint Logo
126 views|107 comparisons
Ranking
48th
out of 68 in CRM
Views
55
Comparisons
44
Reviews
0
Average Words per Review
0
Rating
N/A
34th
out of 68 in CRM
Views
126
Comparisons
107
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
April 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: April 2022.
595,546 professionals have used our research since 2012.
Comparisons
Also Known As
WCS Suite
Trinicom
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Eptica
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Overview
Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.
Offer
Learn more about Eptica WCS Suite
Learn more about Kana Express
Sample Customers
Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Buyer's Guide
CRM
April 2022
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: April 2022.
595,546 professionals have used our research since 2012.

Eptica WCS Suite is ranked 48th in CRM while Kana Express is ranked 34th in CRM. Eptica WCS Suite is rated 0.0, while Kana Express is rated 0.0. On the other hand, Eptica WCS Suite is most compared with eGain Solve, whereas Kana Express is most compared with Salesforce Sales Cloud and eGain Solve.

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