Epicor, founded in 1972, specializes in developing enterprise resource planning (ERP) software for companies operating in the manufacturing, distribution, retail, service and hospitality industries. Currently, Epicor has over 20,000 clients in 150-plus countries. Its business solutions software is further tailored to specific customer needs, and it is available in more than 30 languages. The Austin, Texas-based company operates development centers in North and Central America, Europe and Australia. Its approach to market-specific ERP systems resulted in revenue of $840 million for the year 2011. Its dedication to its clients is perhaps best represented by its annual Insights conference for customers. This event regularly attracts more than 4,000 attendees. Epicor's ERP software products are designed to streamline clients' business processes by incorporating those different processes into a single cloud-based or web-based package. Also, while Epicor only offers a single ERP brand, it tailors versions specifically for five areas: manufacturing, distribution, retail, hospitality, and professional services. Each version has industry-specific tools, but all Epicor products are complete ERP solutions, providing a single, comprehensive frame of reference for use by management and employees in order to improve efficiency. In addition to ERP software, Epicor produces customer relationship management (CRM) and supply chain management (SCM) products, as well as tools for human capital, product and financial management. Its business software solutions packages are scalable, so they are suited to businesses of all sizes. Some of its clients, for example, began using Epicor ERP products as small businesses, then went on to grow into billion-dollar operations. Also, each of its clients is afforded access to the company's team of experts for support issues.
PeopleSoft by Oracle is a comprehensive ERP platform known for its extensive customization and seamless integration between HR Payroll and Financials. It offers robust capabilities for large enterprises with a focus on customer-centric functionality and enhanced usability in HR, finance, and analytics sectors.
PeopleSoft is recognized for its flexibility and strong technical support, providing a stable and intuitive system. While noted for its robust customization options, it faces critiques on UI modernization and performance during migrations. The platform includes comprehensive HR and payroll features with adaptability in configurations. Its wide-ranging capabilities serve multiple industries in areas such as finance, supply chain management, and employee self-services. Users benefit from easy-to-use reporting, analytics, and a stable system but express desires for improved reporting automation, cloud transition, and mobile features.
What are the solution's most important features?
- Extensive Customization: Tailor the platform to fit enterprise-specific needs.
- Integration: Connect HR, Payroll, and Financials seamlessly.
- Comprehensive HR and Payroll: Manage employee data, benefits, and global payroll effectively.
- Intuitive Interface: Easy navigation with adaptable configurations.
- Mobile Adaptation: Seamless access across devices for better mobility.
What should users look for in reviews when evaluating?
- Customization Capabilities: Assess the ease of tailoring the platform.
- Integration Strength: Review how well it connects with existing systems.
- Report and Analytics: Examine reporting features and analytics options.
- Technical Support Quality: Consider the efficacy and availability of support services.
- Upgrade Ease: Evaluate the simplicity of carrying out system upgrades.
Companies across finance, healthcare, education, and public services leverage PeopleSoft for human capital management, payroll, and financial operations. Its ERP functions support HR tasks like performance management and recruitment, making it valuable for large enterprises. The platform's versatility addresses diverse business requirements, extending to finance, supply chain management, and employee self-services.
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