Entrust Identity Enterprise vs JumpCloud comparison

Entrust Identity Enterprise

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Executive SummaryUpdated on Jan 18, 2026

Entrust Identity Enterprise and JumpCloud are key players in the identity management category. Entrust Identity Enterprise holds an advantage due to its superior security features, while JumpCloud edges forward in integration capabilities.

Features: Entrust Identity Enterprise offers advanced multi-factor authentication, identity protection, and a sophisticated risk engine for enhanced security. JumpCloud provides robust directory services, seamless integration across a wide range of platforms, and strong policy management for devices.

Room for Improvement: Entrust Identity Enterprise could enhance its integration capabilities and simplify the deployment process. Additionally, improving scalability for diverse tech environments could be beneficial. JumpCloud might focus on refining certain advanced security features, expanding support for enterprises with specific compliance requirements, and enhancing its remote support capabilities.

Ease of Deployment and Customer Service: JumpCloud boasts a straightforward cloud-native deployment process, favored by tech-savvy enterprises for its user-friendliness. Entrust Identity Enterprise's deployment is more complex but is supported by extensive customer service to assist in navigating intricate setups.

Pricing and ROI: Entrust Identity Enterprise incurs higher setup costs due to its high-level security features, potentially impacting ROI. JumpCloud's pricing structure is competitive, providing a quicker ROI with its scalable and efficient cloud services.

To learn more, read our detailed Entrust Identity Enterprise vs. JumpCloud Report (Updated: August 2026).

Entrust Identity Enterprise vs. JumpCloud

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

28th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Authentication Systems (19th)

JumpCloud

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

11th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)

Mindshare comparison

As of August 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Entrust Identity Enterprise is 1.1%, up from 0.9% compared to the previous year. The mindshare of JumpCloud is 2.3%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
Product	Mindshare (%)
JumpCloud	2.3%
Entrust Identity Enterprise	1.1%
Other	96.6%

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

reviewer2312085

Cyber Security Analyst at a non-tech company with 11-50 employees

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration matrix of the solution is huge compared to others."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"It is a scalable solution. You can add users and credentials without problems."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"I rate the stability of JumpCloud ten out of ten."

"The product enables device management."

"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."

"The most valuable feature is the ability of the product to integrate all applications."

More JumpCloud pros

Cons

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"I would like to improve the tool's implementation and pricing."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"The product is very costly compared to other alternative solutions."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"The sync speed between the JumpCloud instance and the agent could be improved."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"For improvement, the tool should introduce more customization options."

"I have not seen a return on investment from JumpCloud."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"Lacks the ability to have various VPN applications."

More JumpCloud cons

Pricing and Cost Advice

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The cost was around $5 per user per month."

More JumpCloud pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Construction Company

12%

Performing Arts

10%

Government

Manufacturing Company

Comms Service Provider

19%

Construction Company

10%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.

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What needs improvement with JumpCloud?

The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...

See all answers

What is your primary use case for JumpCloud?

JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...

See all answers

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Product Reports

Entrust Identity Enterprise

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Also Known As

IdentityGuard

Resmo

Overview

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Entrust Identity Enterprise vs. JumpCloud