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ELMA 365 vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ELMA 365
Average Rating
0.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
CRM (53rd), Business Process Management (BPM) (41st), Robotic Process Automation (RPA) (59th)
OpenText Documentum Content...
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

ELMA 365 and OpenText Documentum Content Management aren’t in the same category and serve different purposes. ELMA 365 is designed for CRM and holds a mindshare of 0.4%, up 0.3% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 11.4% mindshare, up 10.8% since last year.
CRM Market Share Distribution
ProductMarket Share (%)
ELMA 3650.4%
Microsoft Dynamics CRM9.9%
SAP CRM9.1%
Other80.6%
CRM
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Documentum Content Management11.4%
SharePoint15.9%
OpenText Content Management10.8%
Other61.9%
Enterprise Content Management
 

Featured Reviews

PT
A great ERP for medium and even small businesses
If one has experience in the ERP market, big brands like Microsoft require a lot of money over other platforms like Odoo. We can implement an on-premise model for some enterprise customers because it gives privacy and security. For other customers, we provide the cloud version. Currently, we recommend customers implement the ERP platform on the cloud environment because of the flexibility and scaling. I recommend that customers invest in a solution with the possibility of scaling in the future while providing many functions and features out of the box. In many ERPs we provide, although we would recommend ELMA as a default option for medium and even enterprise customers, they need bigger brands. ELMA 365 should be the second or third option for customers right now. I rate ELMA 365 a ten out of ten.
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A lot of customers, when we introduce this kind of product into their organization, it provides a lot of analytics."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable features of this solution are the security, storage, and document search capability."
"The product is user-friendly."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
 

Cons

"Customers want improved productivity."
"Sometimes DocBroker cannot see the DocBase."
"The licensing model should be changed."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"The user interface can be improved."
"The price is quite high as the licensing prices are significant."
"The BPM side should be improved."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"It should provide more tools to help clients upgrade solutions based on Webtop."
 

Pricing and Cost Advice

"I rate the solution's pricing a five out of ten."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"The product is expensive."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
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Top Industries

By visitors reading reviews
Computer Software Company
38%
Financial Services Firm
28%
Manufacturing Company
6%
Government
4%
Financial Services Firm
18%
Government
13%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
 

Questions from the Community

What do you like most about ELMA 365?
A lot of customers, when we introduce this kind of product into their organization, it provides a lot of analytics.
What is your experience regarding pricing and costs for ELMA 365?
I rate the solution's pricing a five out of ten. It's not so cheap and not so expensive.
What needs improvement with ELMA 365?
Our customers mention three main topics when they review our product. The first point of improvement is the cost, the second one is they want improved productivity, and the last point would be cent...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

ELMA BPM
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Air Astana, GS Nanotech, Kapital Bank, Mriya Resort & SPA, Obninskorgsintez, VestaBank, pwc, Zarubezhneft, lockobank, Rosatom
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: August 2025.
866,088 professionals have used our research since 2012.